At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and digital confidence required.
The predicted salary is between 10 - 12 € per hour.
Work Pattern:
- Thursday: 17:00-21:00
- Friday: 17:00-21:00
- Saturday: 17:00-21:00
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Warren Park Ashford employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Food at Warren Park Ashford means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a focus on employee growth and development, M&S offers a vibrant work culture where you can thrive in a fast-paced environment while enjoying the benefits of flexible working hours and the opportunity to engage with innovative digital tools. This role not only allows you to showcase your passion for food but also positions you at the forefront of a leading retailer committed to delivering an outstanding shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Warren Park Ashford
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with M&S Food products and their values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy store. Being able to demonstrate your ability to thrive under pressure will show that you're ready to roll up your sleeves and tackle any challenge.
✨Tip Number 3
Show off your digital confidence! Be prepared to discuss how you've used technology in previous roles. Mentioning your experience with digital tools will highlight your readiness to enhance the customer experience at M&S.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to that positive, high-energy environment we all love.
We think you need these skills to ace Customer Assistant - Food - Warren Park Ashford
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that showcase your knowledge and enthusiasm for our offerings. We want to see that you're genuinely excited about being part of our team.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in delivering top-notch customer service. We’re looking for those who can thrive under pressure and keep a smile on their face, even during the busiest times. Share specific examples where you’ve gone above and beyond for customers!
Be Flexible and Adaptable:In your application, mention how you can adapt to different roles and responsibilities. We need team players who are ready to jump in wherever needed, so highlight any past experiences where you’ve had to be flexible and tackle new challenges head-on.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at M&S. So, take a moment to fill out that online form and let’s get started!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare to share examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer, especially in high-pressure situations. This will highlight your ability to thrive in a busy retail environment.
✨Show Your Team Spirit
Be ready to discuss how you work as part of a team. Share experiences where you supported colleagues or contributed to a positive work atmosphere. M&S values teamwork, so showcasing your collaborative spirit will resonate well with the interviewers.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to talk about how you handle change and adapt to different roles within the store. Share specific examples of when you've successfully adjusted to new challenges, demonstrating your readiness to embrace the dynamic nature of the job.
