Team Manager - Visual Merchandising - Merry Hill

This vacancy is based at the Merry Hill Store.

Summary: The sweeping innovations that we’re rolling out at M&S will define a new era of retail and we want you to help us introduce them to our customers. As a Visual Manager in-store, you can be a part of our journey as we transform our business on a record scale, by showing everyone how crafting the perfect customer experience can change M&S for good. As a Visual Manager, demonstrating strong drive and vision is imperative. Having a real commercial instinct, a business transformation mentality, and a passion for high performance in everything you do is key. We are looking for accomplished retail superstars with experience in visual merchandising who are proven leaders with the ability to coach and develop teams to improve visual execution and inspiration throughout the store.

What’s in it for you: Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, and service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special:

• 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.

What you’ll do: Your key accountabilities will include:

• Accountable for 100% visual execution, planning, implementing and reviewing, while overseeing all launches, events and campaigns.
• Work alongside your team and wider Clothing & Home team to drive accurate execution of guidelines and VM processes.
• Following clear visual framework to plan and execute all daily, weekly, monthly, quarterly activity.
• Accountable for store space, layout and fixture placement, creating an inspirational and consistent customer journey.
• Deliver highest visual standards every day of mannequins and styling, product handling, outfit building and windows, always with an up-to-date awareness of trends.

Who you are: Your skills and experience will include:

• Current and previous visual merchandising experience and visual management experience with a Visual Portfolio demonstrating previous work.
• Strong external awareness of current fashion trends, competitors and new store openings/initiatives.
• In-depth capability and expertise of all Visual skills including; ability to manage space, architecture and equipment handling.
• Strong leadership skills with the ability to lead your direct reports to execute business guidelines in a timely and accurate manner.
• Expertise in creating and delivering exceptional customer journeys and experiences.

Everyone’s welcome: We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.