At a Glance
- Tasks: Lead a dynamic team, drive sales, and enhance customer service in a fast-paced environment.
- Company: Join M&S, a vibrant and inclusive retail leader committed to innovation and sustainability.
- Benefits: Enjoy 20% discount, flexible hours, generous holidays, and wellness support.
- Why this job: Be part of a supportive culture that values growth, learning, and social impact.
- Qualifications: Proven leadership skills, digital confidence, and the ability to manage multiple priorities.
- Other info: Flexible working options available; perfect for students seeking career progression.
The predicted salary is between 24000 - 36000 £ per year.
Our Team Managers are responsible for leading the majority of our colleague population and are an integral cog within the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store.
One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future.
We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it’s meaningful to you, it’s important to us.
What’s in it for you
Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special:
- 20% Colleague discount on most things from furniture, fashion and food.
- A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development.
- Attractive annual bonus, based on company performance and personal objectives.
- 29 days holiday including bank holidays!
- Amazing perks and discounts via our M&S Choices website, including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes.
- Charity Volunteer Day – A paid day away from work to support your chosen charity.
- A very generous Defined Contribution Pension Scheme and Life Assurance.
- Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes.
What you’ll do
Your key accountabilities will include:
- Driving a selling culture within your team.
- Consistently raising performance and capability of the team to support developing internal talent.
- Utilising and exploiting data to support operational decisions.
- Implementing a continuous improvement mentality within the team and working in partnership with the wider team.
- Energising your team to deliver first-class customer service within a fast-paced environment.
Who you are
Your skills and experience will include:
- A proven leadership track record and the ability to lead effectively through ambiguity.
- Being digitally confident, with an understanding of systems and the ability to exploit them.
- Comfortable having difficult conversations and able to reach effective resolutions with both colleagues and line managers.
- Ability to juggle a number of priorities whilst still maintaining an excellent standard and working with pace.
- Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mindset.
Everyone’s welcome. M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
Team Manager Part Time - Hospitality - York Area employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager Part Time - Hospitality - York Area
✨Tip Number 1
Familiarise yourself with M&S's core values and culture. Understanding what makes M&S unique will help you align your leadership style with their expectations, showcasing how you can contribute to their dynamic environment.
✨Tip Number 2
Highlight your flexibility and adaptability in previous roles. Since the job requires working across various departments, sharing specific examples of how you've successfully navigated change or taken on diverse responsibilities will make you stand out.
✨Tip Number 3
Prepare to discuss your experience with data-driven decision-making. M&S values the ability to utilise data for operational improvements, so be ready to share instances where you've used data to enhance team performance or customer service.
✨Tip Number 4
Demonstrate your commitment to developing talent within your team. M&S is focused on internal progression, so come equipped with ideas on how you would support and mentor your colleagues to help them grow in their roles.
We think you need these skills to ace Team Manager Part Time - Hospitality - York Area
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your leadership experience in your CV and cover letter. Provide specific examples of how you've successfully led teams, driven performance, and managed change in previous roles.
Highlight Flexibility: Since the role requires flexibility across various departments, mention any relevant experiences where you adapted to different roles or environments. This shows your versatility and readiness for the dynamic nature of the job.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also conveys your enthusiasm for the role and the company. Make sure to express why you want to work for M&S and how you can contribute to their values and goals.
How to prepare for a job interview at Marks & Spencer Plc
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, especially in challenging situations. Highlight your approach to motivating and developing team members.
✨Understand the Business
Familiarise yourself with M&S's values and business model. Be ready to discuss how you can contribute to driving sales and improving service standards. Showing that you understand their operations will set you apart from other candidates.
✨Emphasise Flexibility and Adaptability
Given the role's requirement for flexibility across various departments, be prepared to discuss your experiences in adapting to change. Share specific instances where you've successfully navigated shifting priorities or led teams through transitions.
✨Prepare for Data-Driven Discussions
Since the role involves utilising data for operational decisions, brush up on your analytical skills. Be ready to talk about how you've used data in previous roles to drive performance improvements or make informed decisions.