Customer Assistant-Visual Merchandiser-Chichester
Customer Assistant-Visual Merchandiser-Chichester

Customer Assistant-Visual Merchandiser-Chichester

Full-Time 24000 - 36000 £ / year (est.) No home office possible
M

At a Glance

  • Tasks: Create stunning visual displays and provide top-notch customer service every day.
  • Company: Join a leading retail brand known for its commitment to quality and customer satisfaction.
  • Benefits: Enjoy flexible working hours, a supportive team environment, and opportunities for personal growth.
  • Why this job: Be part of a dynamic team that values creativity and customer connection while making a real impact.
  • Qualifications: No prior experience needed, just a passion for styling and a willingness to learn.
  • Other info: This is a permanent role with a structured work schedule, perfect for balancing studies.

The predicted salary is between 24000 - 36000 £ per year.

This is a permanent vacancy working 37.50 hours per week.

Week 1:

  • Sunday off
  • Monday - Thursday 7-3
  • Friday off
  • Saturday 7-3

Week 2:

  • Sunday 8-4
  • Monday 7-3
  • Tuesday off
  • Wednesday - Friday 7-3

Purpose: To deliver a great shopping experience for customers, putting customers before tasks every time. Champion new ways of working within stores through an open mindset and positive attitude. Complete tasks and processes that deliver 'best in town' standards. Serve and sell across all channels brilliantly well. Be the voice of our customer to help us continually improve.

Key Accountabilities:

  • Dress and style mannequins to agreed standard each launch and throughout the season as required.
  • Deliver seasonal window implementation.
  • Deliver 'best in town' standards through presentation standards, VM principles, availability and keeping the store clean and tidy.
  • Work alongside colleagues to ensure correct implementation of POS each season.
  • Serve customers efficiently and brilliantly well – on the shop floor and at service points.
  • Skilled to utilise all digital tools and communication channels to do the job.
  • Share customer and colleague feedback to help us do things better.
  • Share knowledge and experience with colleagues to support others in building skill and confidence.
  • Own their own learning & development and proactively access digital learning solutions.
  • Know the daily sales targets, priorities, promotions & selling opportunities.
  • Have great product knowledge to sell and recommend products and services.
  • Proactively engage with customers to understand their needs and make recommendations.
  • Understand the store priorities and their part to play.
  • Complete tasks with pace and in line with SOPs.
  • Minimise cost and waste through good process practice.
  • Follow safe and legal working practices.

Key Capabilities:

  • Understands how M&S operates, its strategy, future and the role they play.
  • Committed to delivering excellent work fast with great attention to detail.
  • Open to and acts on feedback, asking for this regularly.
  • Sets performance objectives for self in conjunction with line manager and in line with business plans.
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met.
  • Is curious and asks questions to challenge the status quo.
  • Effective at communicating their intentions to others; ensures communication is clear and simple.
  • In control of their own reactions and considers how to share their perspective to create better reactions for the team.
  • Copes well with change and work challenges and recovers quickly from its impact.
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection.

Technical Skills/Experience:

  • Comprehensive styling skills which can be applied across instore visual elements and windows.
  • Strong knowledge of visual merchandising principles.
  • Contributing to store sales and cost control.
  • Work across the store to get things done right first time within timescales.
  • Comprehensive knowledge of customer shopping channels.
  • Good level of product knowledge and services across the store.
  • Up to date knowledge of the commercial operation and brilliant basics.
  • Good level of digital capability and use of digital tools and applications.
  • Understand customer needs and spot selling opportunities.
  • Adapting to change.

Key Relationships and Stakeholders:

  • Customers
  • Colleagues
  • Store Leadership

Customer Assistant-Visual Merchandiser-Chichester employer: Marks & Spencer Plc

As a Customer Assistant-Visual Merchandiser in Chichester, you will thrive in a dynamic and supportive work environment that prioritises customer satisfaction and employee development. With a commitment to excellence, the company offers comprehensive training, opportunities for personal growth, and a culture that encourages collaboration and innovation. Enjoy the unique advantage of working in a vibrant location while being part of a team that values your contributions and fosters a positive atmosphere.
M

Contact Detail:

Marks & Spencer Plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant-Visual Merchandiser-Chichester

✨Tip Number 1

Familiarise yourself with the latest visual merchandising trends and techniques. This will not only help you in styling mannequins and windows but also show your passion for the role during interviews.

✨Tip Number 2

Engage with customers in your current or previous roles to understand their needs better. This experience will be invaluable when discussing how you can enhance the shopping experience at StudySmarter.

✨Tip Number 3

Network with current employees or professionals in the visual merchandising field. They can provide insights into the company culture and expectations, which can give you an edge in your application.

✨Tip Number 4

Stay updated on the company's promotions and product offerings. Being knowledgeable about what they sell will demonstrate your enthusiasm and readiness to contribute to the team.

We think you need these skills to ace Customer Assistant-Visual Merchandiser-Chichester

Visual Merchandising Skills
Styling Expertise
Customer Service Excellence
Attention to Detail
Communication Skills
Digital Literacy
Product Knowledge
Time Management
Team Collaboration
Adaptability to Change
Sales Acumen
Problem-Solving Skills
Feedback Reception and Implementation
Understanding of Retail Operations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and visual merchandising. Use specific examples that demonstrate your styling skills and knowledge of visual merchandising principles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering excellent customer experiences. Mention how your skills align with the job requirements and express your enthusiasm for the role.

Showcase Your Skills: In your application, emphasise your ability to work efficiently under pressure and your strong attention to detail. Provide examples of how you've successfully contributed to sales or improved store presentation in previous roles.

Research the Company: Familiarise yourself with the company's values and culture. Understanding their approach to customer service and visual merchandising will help you tailor your application and prepare for potential interview questions.

How to prepare for a job interview at Marks & Spencer Plc

✨Showcase Your Styling Skills

Be prepared to discuss your styling experience and how it relates to visual merchandising. Bring examples of your previous work or ideas on how you would style mannequins and windows for the store.

✨Understand the Brand

Research the company’s values, products, and customer base. Demonstrating a clear understanding of their brand will show that you are genuinely interested in the role and can align with their goals.

✨Prepare for Customer Interaction Scenarios

Think about how you would engage with customers and handle various situations. Be ready to share examples of how you've provided excellent customer service in the past.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the company. This shows your enthusiasm and helps you understand if the company is the right fit for you.

Customer Assistant-Visual Merchandiser-Chichester
Marks & Spencer Plc
M
  • Customer Assistant-Visual Merchandiser-Chichester

    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-05-29

  • M

    Marks & Spencer Plc

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