Customer Assistant - Cafe - Stirling

Customer Assistant - Cafe - Stirling

Stirling Full-Time On-site
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Work Pattern

Week 1
Wednesday 08:00 AM - 02:30 PM
Thursday 11:00 AM - 05:30 PM
Saturday 11:00 AM - 05:30 PM

Week 2
Sunday 11:00 AM - 05:30 PM
Wednesday 08:00 AM - 02:30 PM
Thursday 11:00 AM - 05:30 PM

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

  • Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

  • Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

  • At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

  • Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

  • Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

Customer Assistant - Cafe - Stirling employer: Marks & Spencer Group

Join M&S as a Customer Assistant in our Food section, where you'll be part of a dynamic team that values hard work and dedication. With a strong focus on employee growth and development, we offer a vibrant work culture that encourages collaboration and innovation. Located in Wolstanton, you will enjoy the benefits of working for one of the UK's fastest-growing retailers, with opportunities to enhance your skills and advance your career while delivering exceptional service to our valued customers.

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Contact Details:

Marks & Spencer Group Recruitment Team