Marks & Spencer is seeking a Staff Software Engineer to provide technical leadership for our Customer Support contact centre. The role focuses on backend engineering in Java and guiding architecture for CCaaS integrations like Zendesk and Twilio.
You will work with product, security, and data teams to deliver reliable, scalable services, plus support frontend work with React/Next.js as needed.
Staff Backend Engineer – CCaaS & Distributed Systems Lead employer: Marks & Spencer Group
Join M&S as a Customer Assistant in our Food section, where you'll be part of a dynamic team that values hard work and dedication. With a strong focus on employee growth and development, we offer a vibrant work culture that encourages collaboration and innovation. Located in Wolstanton, you will enjoy the benefits of working for one of the UK's fastest-growing retailers, with opportunities to enhance your skills and advance your career while delivering exceptional service to our valued customers.
