At a Glance
- Tasks: Greet customers, prepare food and drinks, and ensure a welcoming café atmosphere.
- Company: Join the renowned Marks & Spencer Group in a vibrant café setting.
- Benefits: Flexible hours, team environment, and the chance to develop customer service skills.
- Other info: Perfect for students looking for weekend work with great career potential.
- Why this job: Be part of a fast-paced team delivering five-star service to happy customers.
- Qualifications: Friendly attitude, quick learner, and digital proficiency are essential.
The predicted salary is between 24300 - 29700 £ per year.
Marks & Spencer Group in Sevenoaks is looking for a hands-on Café Assistant to join our busy M&S Café.
You will greet customers, prepare and serve food and drinks, and help keep the cafe area inviting and efficient during peak times.
The role requires quick, accurate order taking, digital proficiency with our systems, strict food safety, and a friendly, five-star service mindset.
You’ll work weekends on Sundays and Saturdays, collaborating with colleagues to maintain high standards and a fast
Café Customer Assistant — Fast, Five-Star Service in Sevenoaks employer: Marks & Spencer Group
Join M&S as a Customer Assistant in our Food section, where you'll be part of a dynamic team that values hard work and dedication. With a strong focus on employee growth and development, we offer a vibrant work culture that encourages collaboration and innovation. Located in Wolstanton, you will enjoy the benefits of working for one of the UK's fastest-growing retailers, with opportunities to enhance your skills and advance your career while delivering exceptional service to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Café Customer Assistant — Fast, Five-Star Service in Sevenoaks
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marks & Spencer Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marks & Spencer Group
Don't be shy about reaching out to Marks & Spencer Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Café Customer Assistant — Fast, Five-Star Service in Sevenoaks
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marks & Spencer Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marks & Spencer Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
