Marks & Spencer is seeking a proactive Change Manager to lead delivery of change and transformation across Customer Services. You will design structured change approaches, embed adoption, and drive measurable outcomes with governance and clear reporting.
You will translate complexity into practical solutions, work with stakeholders at all levels, and ensure a data-informed approach to continuous improvement and post-implementation success.
Change Manager: End-to-End Transformation & Adoption Lead in Salford employer: Marks & Spencer Group
Join M&S as a Customer Assistant in our Food section, where you'll be part of a dynamic team that values hard work and dedication. With a strong focus on employee growth and development, we offer a vibrant work culture that encourages collaboration and innovation. Located in Wolstanton, you will enjoy the benefits of working for one of the UK's fastest-growing retailers, with opportunities to enhance your skills and advance your career while delivering exceptional service to our valued customers.