At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join Marks & Spencer, the UK's fastest-growing retailer.
- Benefits: Flexible evening and weekend shifts with competitive pay.
- Other info: Dynamic team environment with opportunities for growth.
- Why this job: Be a brand ambassador and make a real difference for customers.
- Qualifications: Passion for food and excellent customer service skills.
The predicted salary is between 10.8 - 13.2 £ per hour.
Marks & Spencer Group in Guildford is seeking a Customer Assistant for our Food section.
You’ll be at the frontline of the UK’s fastest-growing retailer, delivering five-star service at pace and embracing the transformation we’re driving.
We look for colleagues who take pride in knowledge of M&S Food products, roll up sleeves, and work across areas to meet strong customer demand head-on.
You’ll be a resilient brand ambassador, ready to raise the bar by recommending and selling our newest
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Food Retail Frontline Assistant – Evenings & Weekends in Guildford employer: Marks & Spencer Group
Join M&S as a Customer Assistant in our Food section, where you'll be part of a dynamic team that values hard work and dedication. With a strong focus on employee growth and development, we offer a vibrant work culture that encourages collaboration and innovation. Located in Wolstanton, you will enjoy the benefits of working for one of the UK's fastest-growing retailers, with opportunities to enhance your skills and advance your career while delivering exceptional service to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Food Retail Frontline Assistant – Evenings & Weekends in Guildford
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Marks & Spencer Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Food Retail Frontline Assistant – Evenings & Weekends in Guildford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Marks & Spencer Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Marks & Spencer Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Marks & Spencer Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Marks & Spencer Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Marks & Spencer Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Marks & Spencer Group!
