At a Glance
- Tasks: Lead the team to ensure a smooth and efficient store operation.
- Company: Join a well-known food retailer with a focus on teamwork and customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Fast-paced environment with plenty of chances to shine and develop your skills.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 25000 - 30000 € per year.
Work Pattern
- Tuesday: 14:00-22:00
- Wednesday: 14:00-22:00
- Thursday: 14:00-22:00
- Friday: 14:00-22:00
- Saturday: 14:00-22:00
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to serve, sell and fill and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there is huge opportunity. Are you ready for it? Take Your Marks and apply today.
Shift Lead - Food - Launceston Simply Food employer: Marks & Spencer Group PLC
At Launceston Simply Food, we pride ourselves on being an excellent employer that fosters a vibrant and inclusive work culture. Our Shift Lead role offers not only competitive pay and benefits but also ample opportunities for personal and professional growth within a supportive team environment. Join us in creating a welcoming atmosphere for our customers while developing your leadership skills in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Launceston Simply Food
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, so show them you're serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Shift Lead - Food - Launceston Simply Food
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or coordinating resources. We want to see how you can drive productivity and create a great team atmosphere!
Be Specific About Your Experience:When detailing your previous roles, focus on specific tasks that relate to the Shift Lead position. Mention any operational responsibilities you've had, especially those that align with delivering a clean and well-presented store.
Demonstrate Customer Service Excellence:Since this role is all about customer service, share examples of how you've gone above and beyond for customers in the past. We love seeing candidates who can model great customer service behaviours!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Marks & Spencer Group PLC
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead. Familiarise yourself with the operational tasks, customer service expectations, and how to lead a team effectively. This will help you answer questions confidently and show that you're ready to take on the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you coached colleagues, improved productivity, or created a positive atmosphere. This will demonstrate your capability to lead in the absence of the Colleague Manager.
✨Understand the Company Culture
Research the company’s values and behaviours, especially those related to customer service and teamwork. Be ready to discuss how you embody these values in your work. This shows that you’re not just looking for a job, but that you genuinely want to be part of their team.
✨Prepare Questions to Ask
Think of insightful questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. Asking questions shows your interest in the position and helps you determine if it’s the right fit for you.
