At a Glance
- Tasks: Lead a dynamic team in a fast-paced food retail environment and inspire excellence.
- Company: Join M&S, a leading retailer known for its commitment to quality and service.
- Benefits: Competitive pay, career development opportunities, and a supportive team culture.
- Other info: Exciting growth opportunities in a vibrant and inclusive workplace.
- Why this job: Make a real impact by shaping the future of retail and leading a passionate team.
- Qualifications: Experience in retail leadership and a strong focus on customer service.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back‑office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on. We’re looking for confident, people‑first leaders who thrive in fast‑moving environments, make bold decisions, and know how to bring the best out of others.
What Success Looks Like
- A department that trades strongly, looks brilliant and delivers five‑star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
What We’re Looking For
- Proven experience leading teams in a fast‑paced retail or customer‑focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance‑manage with clarity and empathy
- Confidence in having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviour
- A leader who raises the bar, backs their people, and takes pride in delivering results the right way
Team Manager - Food - Leicester Area employer: Marks & Spencer Group PLC
Joining M&S as a Team Manager in Food means becoming part of a dynamic and people-focused culture where your leadership can truly shine. With a commitment to employee development, you will have access to growth opportunities that empower you to inspire your team and drive exceptional results in a fast-paced retail environment. Located in the vibrant Leicester area, you'll enjoy a supportive atmosphere that values innovation and excellence, making it an exciting place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Food - Leicester Area
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marks & Spencer Group PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marks & Spencer Group PLC
Don't be shy about reaching out to Marks & Spencer Group PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Manager - Food - Leicester Area
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marks & Spencer Group PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marks & Spencer Group PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
