Network Dispatch

Supply Chain & Logistics

Store

London Support Office

Location

London, Greater London

Contract type

Temporary

Position type

Full Time

Salary

Competitive + benefits

Closing date: 9th December 2025

How We Hire

Everyone is welcome at M&S. No exceptions. It\’s your background, abilities and differences that make you, uniquely you. And when you\’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Summary

Do you love retail and want to be part of a team that directly influences product availability and customer satisfaction across our UK and Ireland stores?

Then we have exciting 12-month Fixed Term opportunity for a Network Dispatch & Store Stock Planner to join our Network Planning team who are responsible for ensuring our customers get the products they love through a service they trust

All the details

In this role, you\’ll take ownership of network flow plans and processes, driving availability, sales, and cost efficiency across our warehouse and transport network. You\’ll also be responsible to translate the Fashion, Home & Beauty commercial plans into a dynamic short-term network forecast (5 weeks), ensuring UK and Irish stores have the right stock at the right time to meet business goals.

We are looking for someone who can manage short-term forecasting, adapt plans quickly to changing priorities and interpret data and trends. So, if you are commercially minded with strong analytical and problem-solving skills then why not apply?

What you\’ll do

Your key accountabilities will include

• Monitoring availability and store stocks to maximise opportunities for sales performance in stores
• Setting and monitoring pick capping and prioritisation parameters
• Identifying planning inaccuracies and providing analytics and insights into root causes, helping define Key Performance Indicators (KPI\’s) for allocation input owners and providing clear and visible tracking against KPI\’s
• Ensure the BUs are keeping within the agreed stock parameters, i.e., Store Stock Capacities / Multi-Criteria Decision Analysis (MCDQ) and Supply Chain Planning (SCP)
• Run weekly network review calls with logistics. Reviewing the 5-week flow plan, flagging any changes or risks.

Who you are

Your skills and experience will include

• Proven experience in Supply Chain Planning principles and managing logistics distribution networks
• Advanced proficiency in Excel and strong analytical skills to interpret and present complex data
• Familiarity with business IT and MI systems (e.g., Power BI, Business Objects, Aqua Data Studio, MS Azure Storage Explorer).
• Excellent communication and presentation skills, with strong time management and ability to meet tight deadlines.
• High level of accuracy and ability to work independently, ensuring continuity of business-as-usual activities when required.

What\’s in it for you?

Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We\’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you\’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone\’s welcome

We are ambitious about the future of retail. We\’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We\’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you\’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don\’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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Our Support

Mentorship

It\’s important to us that our new colleagues feel supported in their roles and can learn from others. That\’s why we offer mentorship through our buddy system.

Wellbeing

Get access to resources to keep you fit and healthy, in body and mind. This includes access to our Wellbeing Hub, Virtual GP, Check4Cancer, PAM Assist and I&D Networks.

Benefits

Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Colleague Networks

We want you to feel supported, no matter what.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

How to Apply

Here\’s what to expect at each stage of the application process. This can change depending on the role you\’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We\’ll invite you to take part in an online assessment that includes a product checking test and a situational judgement test. This could be before or after your interview.

Interview

We\’ll invite you to join us for an On Demand video interview. Here, we\’ll ask you some technical questions based on the behavioural attributes we\’re looking for.

Decision

After we\’ve decided, we\’ll be in touch. If you\’ve been successful, we\’ll officially invite you to join the team and let you know the next steps.