Digital & Tech
Store
London Support Office
Location
London, Greater London
Contract type
Permanent
Position type
Full Time
Salary
Competitive + Benefits
Closing date: 28th November 2025
How We Hire
Everyone is welcome at M&S. No exceptions. It\’s your background, abilities and differences that make you, uniquely you. And when you\’re part of M&S, that individuality has the potential to make waves.
About the role
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
To stay close to our customers and colleagues, our support teams are in the office for at least three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
Summary
Summary
We are seeking a strong business partner to play a key part in embedding best practices across all Data Management capabilities, working directly with Product teams, Data Owners, Legal and Engineering teams to ensure data is well-managed, trusted, and used effectively. You will be navigating both strategic and operational context, consulting with stakeholders, influencing decisions, and driving measurable improvements in data management capabilities across key domains.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
All the details
Who you are
- Solid experience in data management, data governance or related roles
- Deep knowledge of data management methodologies, e.g. DAMA, DCAM, CDMC
- Experience with implementation of data policies and improving data management in large, complex organisations
- Proven experience designing, starting and implementing large-scale change around data governance, quality and cataloguing solutions
- Experience working collaboratively with other functional teams, from product to technology, finance, risk and legal
What you will do
- Act as a subject matter expert for data management practices across M&S
- Collaborate with cross-functional teams to ensure alignment between domain-specific needs and enterprise data strategy, whilst delivering data management maturity progress
- Provide hands-on support to Data Owners and Stewards in applying data policies, controls and governance frameworks
- Produce and maintain KPI reporting for the Data Management function
- Assess for data risks & issues, and lead on documenting and remediating these risks where appropriate
What\’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We\’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- After completing your probationary period, you\’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you\’re passionate about through a dedicated day away from work.
Everyone\’s welcome
We are ambitious about the future of retail. We\’re redefining, innovating and leading the industry into a more diligent, inspiring digital era. We\’re reconsidering how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you\’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don\’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
hybridrole #LI-Hybrid #LI-HB1
Benefits
Wellbeing hub
Get access to resources to support your wellbeing, including a free virtual GP service.
Colleague Networks
We want you to feel supported, no matter what.
Gender Equality Network
Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.
Family & Carers Network
A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.
Forces Community Network
Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.
Culture and Heritage Network
Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.
Cancer Network
Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.
Menopause Network
Initiating and encouraging open conversations about menopause by offering support and sharing experiences.
Health and Wellbeing Network
Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.
LGBTQ+ Network
Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.
How to Apply
Here\’s what to expect at each stage of the application process. This can change depending on the role you\’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.
Send us your application
Fill in our short application form and hit submit.
Online assessment
Depending on the role you are applying for, you may be invited to do an assessment. Your Talent Acquisition Partner will guide and inform you along the way.
Interview
We\’ll invite you to join us for an interview. This could be remote or in person. Here, we\’ll ask you some role based technical questions and examine the behaviours we\’re looking for.
Decision
After we\’ve made our decision, we\’ll be in touch. If you\’ve been successful, we\’ll officially invite you to join the team and let you know the next steps.
Contact Detail:
Marks & Spencer Recruiting Team