Key Responsibilities
Managing and pursuing outstanding tenant balances across a commercial property portfolio. Monitoring arrears relating to rent, service charges, insurance premiums, utilities and other occupier costs. Engaging with tenants by telephone, email and written correspondence to resolve overdue accounts and payment queries. Reviewing accounts to identify collection risks and recommending appropriate recovery actions. Supporting the implementation of debt recovery procedures and enforcement remedies where necessary.
Liaising closely with Property Managers to provide updates on debtor positions and collection activity. Maintaining accurate records of communications, payment arrangements and account statuses within internal systems. Preparing regular arrears schedules and debt analysis reports for both internal stakeholders and clients. Attending weekly debt review meetings with surveyors to discuss outstanding accounts, recovery strategies and high-risk cases.
Producing weekly and monthly reporting packs detailing collection performance, arrears movements and key debtor trends. Assisting with the administration of formal recovery processes, including matters relating to commercial property debt legislation and enforcement procedures. Candidate Profile Previous credit control experience is essential, ideally gained within commercial property, real estate or a related sector. Knowledge of commercial debt recovery processes, including CRAR (Commercial Rent Arrears Recovery), would be advantageous.
Strong communication, negotiation and relationship management skills are required, along with the ability to manage multiple accounts and stakeholders effectively. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit
Credit Control in Headingley employer: Marks Sattin Ltd
Marks Sattin is an excellent employer for aspiring accountants, offering a supportive and friendly work culture in Doncaster. With a focus on employee growth, the firm provides full study support and varied client exposure, ensuring that your contributions are valued while you develop your technical knowledge and career within a well-established independent practice.
