At a Glance
- Tasks: Manage customer balances, oversee payments, and drive process improvements in a fast-paced environment.
- Company: A long-standing business with a collaborative finance team.
- Benefits: 18-month fixed-term contract with opportunities for professional growth.
- Other info: Join a dynamic team focused on continuous improvement and innovation.
- Why this job: Make a significant impact on financial operations and enhance efficiency.
- Qualifications: Expertise in Order-to-Cash processes and strong analytical skills.
Delighted to be working with a long standing business to recruit a Order to Cash Manager on an 18-month fixed-term contract. This is a high-impact role within Finance Shared Services, ideal for someone who thrives in a fast-paced, collaborative environment and brings deep expertise across the Order-to-Cash (O2C) cycle. Key Responsiblities Manage risk across outstanding customer balances, escalating issues appropriately. Maintain up-to-date process maps, policies and documentation to ensure compliant O2C operations. Oversee payments, deposits and customer refunds, ensuring accuracy, timeliness and strong financial controls. Drive continuous improvement, identifying efficiencies and embedding standardised Group processes. Set, track and govern O2C KPIs and SLAs, enhancing performance visibility across Shared Services. Analyse operational and financial data to identify trends, risks and process issues. Build strong relationships with retail, escalation and central admin teams to support end-to-end process optimisation. Support future payment method changes and ensure O2C processes remain robust and fit for purpose. Partner with IT and Change teams on projects impacting O2C, providing finance subject-matter expertise. Identify O2C activities performed outside the team and migrate them into the function to build scale and consistency.
Group Order to Cash Manager employer: Marks Sattin Ltd
Marks Sattin Ltd is an excellent employer that fosters a collaborative and dynamic work culture, ideal for those looking to thrive in a client-facing role. With a hybrid work model that promotes flexibility, employees benefit from a competitive salary and ample opportunities for professional growth within the vibrant London tech scene. Join us to be part of a team that values innovation and hands-on engagement in delivering impactful solutions.
We think you need these skills to ace Group Order to Cash Manager
Order-to-Cash Expertise
Risk Management
Process Mapping
Financial Controls
Continuous Improvement
KPI and SLA Management
Data Analysis
