Head of Business - Marks Sattin FS

Role Overview:
To develop and own the internal framework for Business Continuity Management and Operational Resilience

Responsibilities:

• To develop and own the internal framework for Business Continuity Management and Operational Resilience.
• Create and deliver the business continuity and operational resilience strategy for the Bank
• To work with Business Continuity Co-ordinators in all key business units to embed industry best practice and ensure that all staff are prepared for business continuity events.
• Constantly drive improvements in the process and resilience outcomes for the bank, it's customers and other stakeholders
• To review and develop further the BIA forms relevant to each business unit.
• To co-ordinate training and awareness campaigns covering BCM and OR.
• Review annually the IBS products and services and make any necessary updates.
• Work closely with third parties to carry out business continuity and exit planning.

  Skills/knowledge required:
  ? Previous experience in financial services
  ? Ten years' experience in a BCM role within a high volume, fast moving Operations environment
  ? Experience of re-engineering processes and recommending / documenting improvements/ requirements
  ? Able to work in a collaborative, methodical and organised manner.
  ? Ability to work with multiple stakeholders, across a variety of departments
  ? Understanding of IBS establishment and selection criteria

  IT system skills.
  ? Able to challenge BAU processes and introduce effective improvements
  ? Strong communication and attention to detail.
  ? Team player with an aptitude to learn.
  ? Sensitive to customer needs and expectations.
  ? Able to work to deadlines.
  ? Ability to work under pressure and able to multi-task.

  The following highlights relevant Conduct Rules under the Senior Managers Regime. The Bank will provide separate detailed guidance and training on these responsibilities.

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