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- Tasks: Manage client needs and deliverables, ensuring projects are on time and within budget.
- Company: Marks is a global brand design agency helping clients thrive in a fast-paced world.
- Benefits: Enjoy hybrid work options and collaborate with top talent in a creative environment.
- Why this job: Join a dynamic team that empowers brands and fosters collaboration and innovation.
- Qualifications: 2-4 years in Client Service at a Brand or Design agency; strong presentation skills required.
- Other info: Position available in London or Birmingham studios.
The predicted salary is between 36000 - 60000 £ per year.
Marks is a global brand design and experience agency, uniquely constructed to enable brands to win in an age of constant change. We enable our household name clients to get there first and best – empowering acceleration on a global scale. From vision-building to detailed execution, we enable brands to move faster and shift impact.
We are currently looking for an Account Manager to join the Client Service team. Client Services are the voice of the client within Marks. They help our clients to shine by identifying and shaping the clients’ business, brand and personal needs into actionable briefs, ensuring we deliver against them on time, on budget and with excellence.
The Account Manager will embody the Marks can-do attitude and spirit of collaboration, managing the delivery of our clients’ needs – whether that’s drafting briefs, authoring estimates, writing project plans, booking in design resource, etc.
Role and responsibilities:
• Demonstrating awareness and accountability for revenue targets
• Managing client conversations, taking briefs, feedback and seeking clarity where required.
• Drafting engaging studio briefs for alignment with Design Directors
• Taking ownership for the approval and delivery of our work: project plans, cost proposals, contact and status reports, tracking live projects
• Taking ownership for the approval and delivery of our finances: accuracy of the sales tracker, invoicing completed work, tracking accruals, delivering month-end figures
• Identifying and managing the inputs needed to deliver the project on time
• Working with Design and Resource Management to ensure we have the right talent on the project at the right time
Skills and experience:
• 2-4 years’ experience within a Brand or Design/Packaging agency, in Client Service
• Knowledge of brand management, strategic design process
• Growing presentation skills and confidence
Hybrid based from London or Birmingham studio.
Account Manager employer: Marks, part of SGS & Co
Contact Detail:
Marks, part of SGS & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with the latest trends in brand management and design processes. This knowledge will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the brand and design sectors. Attend industry events or join online forums where you can connect with current Account Managers or those in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed client relationships and delivered projects on time and within budget. Highlight your ability to draft briefs and manage finances, as these are key responsibilities for the role.
✨Tip Number 4
Showcase your collaborative spirit by discussing past experiences where teamwork was essential to project success. Marks values a can-do attitude, so be ready to demonstrate how you embody this in your work.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Account Manager position at Marks. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in client service, brand management, and project delivery. Use specific examples that demonstrate your ability to manage client conversations and deliver projects on time and within budget.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Marks' mission and values. Emphasize your can-do attitude and collaborative spirit, and provide examples of how you've successfully managed client needs in previous roles.
Showcase Your Presentation Skills: Since growing presentation skills are mentioned as a requirement, consider including a brief section in your application that highlights your experience with presentations. Mention any relevant projects where you effectively communicated ideas to clients or stakeholders.
How to prepare for a job interview at Marks, part of SGS & Co
✨Show Your Understanding of Client Needs
Make sure to demonstrate your ability to identify and shape client needs into actionable briefs. Prepare examples from your past experience where you successfully managed client conversations and delivered on their expectations.
✨Highlight Your Project Management Skills
Be ready to discuss your experience in managing project plans, cost proposals, and tracking live projects. Share specific instances where you took ownership of a project and ensured timely delivery.
✨Demonstrate Financial Acumen
Since the role involves managing finances, be prepared to talk about your experience with invoicing, sales tracking, and delivering month-end figures. Show that you understand the importance of accuracy in financial reporting.
✨Emphasize Collaboration and Team Spirit
Marks values collaboration, so share examples of how you've worked effectively within a team. Discuss how you’ve collaborated with design and resource management to ensure the right talent is on the project at the right time.
