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- Tasks: Manage client needs and deliverables while ensuring projects are on time and within budget.
- Company: Marks is a global brand design agency helping clients thrive in a fast-paced world.
- Benefits: Enjoy a hybrid work model with opportunities for collaboration and growth.
- Why this job: Join a dynamic team that empowers brands and fosters creativity and innovation.
- Qualifications: 2-4 years in Client Service at a Brand or Design agency; strong communication skills required.
- Other info: Position available in London or Birmingham, perfect for those passionate about brand management.
The predicted salary is between 36000 - 60000 £ per year.
Marks is a global brand design and experience agency, uniquely constructed to enable brands to win in an age of constant change. We enable our household name clients to get there first and best – empowering acceleration on a global scale. From vision-building to detailed execution, we enable brands to move faster and shift impact. We are currently looking for an Account Manager to join the Client Service team. Client Services are the voice of the client within Marks. They help our clients to shine by identifying and shaping the clients’ business, brand and personal needs into actionable briefs, ensuring we deliver against them on time, on budget and with excellence. The Account Manager will embody the Marks can-do attitude and spirit of collaboration, managing the delivery of our clients’ needs – whether that’s drafting briefs, authoring estimates, writing project plans, booking in design resource, etc. Role and responsibilities: • Demonstrating awareness and accountability for revenue targets • Managing client conversations, taking briefs, feedback and seeking clarity where required. • Drafting engaging studio briefs for alignment with Design Directors • Taking ownership for the approval and delivery of our work: project plans, cost proposals, contact and status reports, tracking live projects • Taking ownership for the approval and delivery of our finances: accuracy of the sales tracker, invoicing completed work, tracking accruals, delivering month-end figures • Identifying and managing the inputs needed to deliver the project on time • Working with Design and Resource Management to ensure we have the right talent on the project at the right time Skills and experience: • 2-4 years’ experience within a Brand or Design/Packaging agency, in Client Service • Knowledge of brand management, strategic design process • Growing presentation skills and confidence Hybrid based from London or Birmingham studio.
Account Manager employer: Marks, part of SGS & Co
Contact Detail:
Marks, part of SGS & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with the latest trends in brand management and design processes. This knowledge will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the brand and design sectors. Attend industry events or join online forums where you can connect with current Account Managers or those in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that demonstrate your ability to manage client relationships and deliver projects on time. Highlight any instances where you exceeded client expectations or contributed to revenue growth.
✨Tip Number 4
Showcase your collaborative spirit by discussing how you've worked effectively within teams in the past. Marks values a can-do attitude, so be ready to share stories that reflect your proactive approach to problem-solving and teamwork.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Account Manager position at Marks. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in client service, brand management, and project delivery. Use specific examples that demonstrate your ability to manage client conversations and deliver projects on time and within budget.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Marks' mission and values. Emphasize your collaborative spirit and can-do attitude, and provide examples of how you've successfully managed client relationships and project execution in the past.
Showcase Your Skills: In your application, make sure to showcase your presentation skills and any relevant experience in a Brand or Design agency. Highlight your knowledge of the strategic design process and how it has contributed to successful project outcomes.
How to prepare for a job interview at Marks, part of SGS & Co
✨Show Your Understanding of Client Needs
Make sure to demonstrate your ability to identify and shape client needs into actionable briefs. Prepare examples from your past experience where you successfully managed client conversations and delivered on their expectations.
✨Highlight Your Project Management Skills
Be ready to discuss how you've managed project plans, cost proposals, and status reports in previous roles. Show that you can take ownership of the delivery process and ensure projects are completed on time and within budget.
✨Demonstrate Financial Acumen
Since the role involves managing finances, be prepared to talk about your experience with sales tracking, invoicing, and financial reporting. Highlight any specific tools or methods you've used to ensure accuracy in financial management.
✨Emphasize Collaboration and Teamwork
Marks values a spirit of collaboration, so share examples of how you've worked effectively with design teams and resource management. Discuss how you ensure the right talent is on the project at the right time to meet client needs.
