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- Tasks: Manage client needs and ensure project delivery with excellence.
- Company: Marks is a global brand design agency helping brands thrive in a changing world.
- Benefits: Enjoy a hybrid work model and collaborate with top talent.
- Why this job: Join a dynamic team that empowers brands and fosters creativity.
- Qualifications: 2-4 years in Client Service at a Brand or Design agency required.
- Other info: Opportunity to work from London or Birmingham studio.
The predicted salary is between 36000 - 60000 £ per year.
Marks is a global brand design and experience agency, uniquely constructed to enable brands to win in an age of constant change. We enable our household name clients to get there first and best – empowering acceleration on a global scale. From vision-building to detailed execution, we enable brands to move faster and shift impact. We are currently looking for an Account Manager to join the Client Service team. Client Services are the voice of the client within Marks. They help our clients to shine by identifying and shaping the clients’ business, brand and personal needs into actionable briefs, ensuring we deliver against them on time, on budget and with excellence. The Account Manager will embody the Marks can-do attitude and spirit of collaboration, managing the delivery of our clients’ needs – whether that’s drafting briefs, authoring estimates, writing project plans, booking in design resource, etc. Role and responsibilities: • Demonstrating awareness and accountability for revenue targets • Managing client conversations, taking briefs, feedback and seeking clarity where required. • Drafting engaging studio briefs for alignment with Design Directors • Taking ownership for the approval and delivery of our work: project plans, cost proposals, contact and status reports, tracking live projects • Taking ownership for the approval and delivery of our finances: accuracy of the sales tracker, invoicing completed work, tracking accruals, delivering month-end figures • Identifying and managing the inputs needed to deliver the project on time • Working with Design and Resource Management to ensure we have the right talent on the project at the right time Skills and experience: • 2-4 years’ experience within a Brand or Design/Packaging agency, in Client Service • Knowledge of brand management, strategic design process • Growing presentation skills and confidence Hybrid based from London or Birmingham studio.
Account Manager employer: Marks, part of SGS & Co
Contact Detail:
Marks, part of SGS & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with the latest trends in brand management and design processes. This knowledge will not only help you understand the industry better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the brand design and client service sectors. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture at Marks.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that demonstrate your ability to manage client relationships and deliver projects on time. Highlight any successful outcomes that resulted from your efforts.
✨Tip Number 4
Showcase your collaborative spirit by discussing how you've worked with cross-functional teams in the past. Marks values teamwork, so illustrating your ability to work well with others will be a big plus.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Account Manager position at Marks. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in client service, brand management, and project delivery. Use specific examples that demonstrate your ability to manage client conversations and deliver projects on time and within budget.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Marks' mission and values. Emphasize your collaborative spirit and can-do attitude, and provide examples of how you've successfully managed client needs in previous roles.
Showcase Your Skills: In your application, be sure to mention your presentation skills and any experience you have with strategic design processes. Highlight any relevant tools or methodologies you are familiar with that could benefit the role.
How to prepare for a job interview at Marks, part of SGS & Co
✨Show Your Understanding of Client Needs
Make sure to demonstrate your ability to understand and articulate client needs during the interview. Prepare examples from your past experience where you successfully identified and shaped client briefs, ensuring that you delivered on time and within budget.
✨Highlight Your Project Management Skills
Discuss your experience in managing multiple projects simultaneously. Be ready to share specific instances where you took ownership of project plans, cost proposals, and status reports, showcasing your organizational skills and attention to detail.
✨Demonstrate Collaboration and Teamwork
Since the role emphasizes collaboration, prepare to talk about how you've worked effectively with design teams and resource management in the past. Share stories that illustrate your ability to foster a positive team environment and ensure the right talent is utilized for projects.
✨Prepare for Financial Discussions
Be ready to discuss your experience with financial tracking and invoicing. Highlight any relevant experience you have with sales trackers, accruals, and month-end figures, as this will show your accountability and understanding of the financial aspects of account management.
