Marks Consulting Partners are currently looking for an Income Officer to work with one of our Housing clients in Essex.
What the Job Will Be Doing
Managing a caseload of rent accounts, ensuring effective collection and recovery of outstanding arrears.
Monitoring rent accounts, identifying arrears at an early stage and taking appropriate recovery action.
Negotiating affordable repayment arrangements with residents and monitoring compliance.
Completing income and expenditure assessments to establish realistic repayment plans.
Preparing and serving Notices of Seeking Possession (NOSPs) and other legal documentation.
Managing rent arrears cases through the legal recovery process, including possession proceedings and enforcement action.
Preparing court documentation, witness statements and supporting evidence for possession applications.
Attending court hearings and representing the organisation where required.
Liaising with legal teams, court officials and enforcement agencies to progress cases.
Providing residents with advice on rent payments, welfare benefits and financial difficulties.
Supporting residents with Universal Credit, Housing Benefit and Discretionary Housing
Income Officer employer: Marks Consulting Partners
Join a forward-thinking building consultancy that prioritises a people-first culture and offers the flexibility of fully remote working. With a commitment to professional development, you will have the opportunity to manage a diverse portfolio while enjoying a supportive team environment that values your expertise. Benefit from competitive remuneration, generous holiday allowances, and the chance to make a meaningful impact in your career.
