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- Tasks: Deliver housing services and support tenants in West London and Middlesex.
- Company: Marks Consulting Partners specializes in recruitment for housing services and public sector roles.
- Benefits: Join a supportive team with opportunities for growth and development.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Strong customer care, communication, and time management skills required.
- Other info: Opportunity to work with diverse communities and promote equality.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Marks Consulting Partners are currently looking for a Neighbourhood Coordinator to work with one of our Housing Association clients in London.\\n\\nWhat the job will be doing\\n\\n * You will be responsible for delivering housing services to the tenants in West London and Middlesex schemes located in, Hammersmith, Ealing, Hounslow, Hillingdon, with a few dispersed properties in other areas and supporting other Neighbourhood Coordinators on occasion when required.\\n\\n * You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently.\\n\\n * You will also be dealing with tenancy issues, including managing reports of anti-social behaviour.\\n\\n * You will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets.\\n\\nWhat you will need\\n\\n * Good customer care skills.\\n\\n * Evidence of good record keeping skills (ability to accurately & clearly record information as well as maintain organised and efficient systems).\\n\\n * Demonstrate good time management and work planning skills.\\n\\n * Good verbal and written communication skills.\\n\\n * Ability to calculate income and expenditure details with customers and negotiate debt repayment proposals.\\n\\n * Knowledge of the social housing sector and the work of housing associations.\\n\\n * An understanding of equality and diversity issues and a commitment to ensuring that equality and diversity policies are promoted and implemented in all aspects of the work.\\n\\n * The ability to quickly assimilate and understand values and aims, in particular, the social model of disability and enabling independence.\\n\\n * Ability to respond to the needs of customers in challenging circumstances and the ability to diffuse difficult situations\\n\\nHow to Apply\\n\\nIf you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners.\\n\\nIf this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion.\\n\\nMarks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles
Neighbourhood Coordinator employer: Marks Consulting Partners Limited
Contact Detail:
Marks Consulting Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Coordinator
✨Tip Number 1
Familiarize yourself with the specific housing schemes in West London and Middlesex. Understanding the local context and challenges will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former Neighbourhood Coordinators or professionals in the social housing sector. They can provide valuable insights into the role and may even refer you to opportunities within their networks.
✨Tip Number 3
Brush up on your customer care skills by volunteering or taking part in community service. This experience will not only enhance your resume but also give you practical examples to discuss in interviews.
✨Tip Number 4
Research the values and aims of Marks Consulting Partners and the housing associations they work with. Being able to articulate how your personal values align with theirs can set you apart from other candidates.
We think you need these skills to ace Neighbourhood Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Neighbourhood Coordinator position. Understand the key responsibilities and required skills, such as customer care, record keeping, and knowledge of the social housing sector.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your customer service experience, time management skills, and any previous work in housing or social services.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for supporting tenants and your understanding of equality and diversity issues. Mention specific examples from your past experiences that demonstrate your ability to handle challenging situations.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your communication is clear and professional, reflecting the good verbal and written communication skills required for the role.
How to prepare for a job interview at Marks Consulting Partners Limited
✨Showcase Your Customer Care Skills
As a Neighbourhood Coordinator, you'll be working closely with tenants. Make sure to highlight your customer care experience and how you've successfully managed tenant relationships in the past.
✨Demonstrate Record Keeping Abilities
Be prepared to discuss your organizational skills and how you maintain accurate records. You might want to share specific examples of systems you've implemented to keep information clear and accessible.
✨Communicate Clearly and Effectively
Good verbal and written communication is key in this role. Practice articulating your thoughts clearly and consider preparing a few points on how you've effectively communicated with diverse groups in previous roles.
✨Understand the Social Housing Sector
Familiarize yourself with the social housing sector and the role of housing associations. Showing that you understand the challenges and opportunities in this field will demonstrate your commitment and readiness for the position.
