At a Glance
- Tasks: Lead transformation projects to improve housing services and enhance customer outcomes.
- Company: Marks Consulting Partners, a dynamic consultancy working with local authorities.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Join a culture of continuous improvement and enjoy excellent career growth opportunities.
- Why this job: Drive impactful change in housing services while collaborating with diverse teams.
- Qualifications: Experience in project management and knowledge of housing legislation required.
The predicted salary is between 59576 - 65000 £ per year.
Marks Consulting Partners are currently looking for a Service Modernisation Manager to work with one of our Local Authority clients in Middlesex.
- What the Job Will Be Doing
- Leading complex transformation and service improvement programmes across Housing Needs and Homelessness.
- Managing multiple projects from initiation through to implementation, ensuring delivery on time, within budget and to agreed objectives.
- Reviewing existing housing processes, identifying areas for improvement and implementing more efficient ways of working.
- Developing business cases, project plans and governance documentation for senior leadership approval.
- Working closely with Housing Needs, Homelessness, IT, Finance, HR, Legal and Transformation teams to deliver service improvements.
- Ensuring compliance with the Housing Act 1996, Homelessness Reduction Act 2017 and the Homelessness Code of Guidance.
- Monitoring project risks, budgets, milestones and performance, providing regular updates to senior management.
- Leading service improvement initiatives that enhance customer outcomes, strengthen governance and improve operational performance.
- Researching best practice, emerging legislation and innovative service delivery models to support continuous improvement.
- Working with senior stakeholders to embed change across the organisation and ensure projects deliver measurable benefits.
- Producing high-quality reports, business cases and presentations for senior leaders and governance boards.
- Championing a culture of continuous improvement and supporting the delivery of strategic housing objectives.
- What You Will Need
- Previous experience managing transformation, service improvement or modernisation projects within a Local Authority or Housing Association.
- Strong knowledge of Housing Needs, Homelessness legislation and statutory duties.
- Experience delivering complex projects from inception through to implementation.
- Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and Homelessness Code of Guidance.
- Experience producing business cases, project documentation and reports for senior stakeholders.
- Excellent stakeholder management skills with the ability to influence and build relationships across multiple services.
- Strong analytical skills with experience reviewing services, identifying efficiencies and implementing change.
- Experience managing project budgets, risks and governance processes.
- Project Management qualification such as PRINCE2, APM or equivalent (desirable).
- Excellent communication, organisational and problem-solving skills
Service Modernisation Manager in London employer: Marks Consulting Partners Limited
Join a well-established independent property and construction consultancy in Edinburgh, where you'll not only lead exciting projects but also thrive in a supportive and flexible work environment. With a strong focus on employee growth, you will benefit from structured career development reviews and the opportunity to work on landmark developments across Scotland. Enjoy competitive salaries, private healthcare, and a family-friendly culture that values your contributions and fosters meaningful client relationships.
Contact Details:
Marks Consulting Partners Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Modernisation Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Service Modernisation Manager at Marks Consulting Partners Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Marks Consulting Partners Limited or be willing to refer you for that Service Modernisation Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Marks Consulting Partners Limited who’s on the lookout for their next Service Modernisation Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Service Modernisation Manager role at Marks Consulting Partners Limited!
We think you need these skills to ace Service Modernisation Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Marks Consulting Partners Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Marks Consulting Partners Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Marks Consulting Partners Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
