At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in fashion, home, and beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills required.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Sunday 1300-1700
- Tuesday 0600-1000
- Thursday 0600-1000
- Friday 1430-1830
- Saturday 1430-1830
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Foods (Fixed Term) - Worthing employer: Marks and Spencer
Joining M&S as a Customer Assistant in Worthing means becoming part of a dynamic team that thrives on delivering exceptional service and style advice. With a strong focus on employee growth, we offer training and development opportunities to help you excel in your role while enjoying a vibrant work culture that values teamwork and flexibility. Experience the unique advantage of working in a fast-paced retail environment where your contributions directly impact customer satisfaction and the overall success of our store.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Foods (Fixed Term) - Worthing
✨Tip Number 1
Get to know the company! Research M&S and their latest fashion trends. This way, when you walk into that interview, you can show off your passion for their products and how you can contribute to their style space.
✨Tip Number 2
Practice your customer service skills. Think of scenarios where you might need to handle a busy day or a tricky customer. Being able to demonstrate your resilience and confidence in these situations will make you stand out as a brand ambassador.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App. Mentioning your comfort with technology during the interview will highlight your ability to enhance the customer experience and adapt to M&S's digital transformation.
✨Tip Number 4
Be ready to showcase your teamwork skills. Retail is all about collaboration, so think of examples where you've worked well with others. This will demonstrate your ability to contribute to a positive store environment and support your colleagues.
We think you need these skills to ace Customer Assistant - Foods (Fixed Term) - Worthing
Some tips for your application 🫡
Show Your Passion:Let your love for fashion and customer service shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the role. We’re looking for those who can thrive in a fast-paced environment, so don’t forget to mention any similar experiences you've had!
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. We want to know how you can enhance the customer experience using technology!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Marks and Spencer
✨Know Your Fashion
Brush up on the latest trends and styles before your interview. Being able to discuss current fashion items and how they relate to M&S's offerings will show your passion and knowledge, making you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you went above and beyond for a customer, as this role is all about providing that five-star service.
✨Be Digitally Savvy
Familiarise yourself with digital tools like the Sparks App. Mentioning your comfort with technology during the interview will demonstrate that you're ready to enhance the customer experience and adapt to M&S's digital transformation.
✨Emphasise Teamwork and Flexibility
Retail can be hectic, so be ready to discuss how you work well in a team and adapt to changing situations. Share examples of times when you supported colleagues or took on different roles to keep things running smoothly.
