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- Tasks: Serve customers and manage food products during night shifts at M&S.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn a competitive salary plus an extra £3.00 p/h for unsociable hours.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Make a real impact by delivering exceptional service and driving sales.
- Qualifications: Must be 18 or over; resilience and teamwork skills are essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Week 1: Wednesday 22:00-08:00
- Thursday 22:00-08:00
- Saturday 22:00-08:00
- Week 2: Sunday 22:00-08:00
- Thursday 22:00-08:00
- Friday 22:00-08:00
This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you’ll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Through The Night) - Handforth in Wilmslow employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food (Through The Night) - Handforth in Wilmslow
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a difficult customer or recommend a product. We want to see how you shine under pressure, so be ready to showcase your five-star service!
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to work in different areas of the store and tackle various tasks. We love team players who can jump in wherever needed, especially during those busy night shifts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the M&S family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Assistant - Food (Through The Night) - Handforth in Wilmslow
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills: Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Ready for a Fast-Paced Environment: Since this role is all about thriving under pressure, give us a glimpse of how you handle busy situations. Share stories that show your resilience and ability to stay sharp when things get hectic.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with M&S.
How to prepare for a job interview at Marks and Spencer
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. It’s all about impressing them with your knowledge!
✨Showcase Your Resilience
This role is all about thriving under pressure, so be ready to share examples of how you've handled challenging situations in the past. Highlight your ability to stay calm and focused during busy times – it’ll make you stand out!
✨Emphasise Team Spirit
M&S values teamwork, so come prepared with stories that demonstrate your ability to work well with others. Talk about how you’ve supported colleagues in previous roles and contributed to a positive work environment.
✨Be Digitally Savvy
Since being digitally confident is essential, brush up on any relevant tech skills or tools you might use in the role. Mention any experience with apps or devices that enhance customer service – it’ll show you’re ready to hit the ground running!