All the details
Work Pattern
Friday: 17:30-21:30
Saturday: 16:30-20:30
Sunday: 16:30-20:30
Join M&S as a Customer Assistant in our Food section, where you will be at the frontline of the UK’s fastest growing retailer. We are looking for down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we are driving.
We are seeking passionate individuals who not only take pride in their knowledge of M&S Food products but also are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.
You’ll be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to customers. Through remarkable service you’ll ensure customers feel truly valued every time they shop with us.
- At M&S, customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales.
- Being digitally confident is essential. You’ll use our digital tools, such as the Sparks App and in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Being a team player is crucial. You’ll contribute to a positive, high‑energy environment where everyone works hard and supports each other in delivering a seamless customer experience.
- Flexibility is vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same, and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
