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- Tasks: Serve customers in our Bakery and Café, ensuring fresh produce and excellent service.
- Company: Join M&S, a leading retailer committed to quality and customer satisfaction.
- Benefits: Flexible working hours, training opportunities, and a vibrant team environment.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Be the face of M&S, making a real impact on customer experiences every day.
- Qualifications: Passion for food, strong communication skills, and a commitment to teamwork.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1
- Tuesday: 14:00 - 22:00
- Wednesday: 14:00 - 22:00
- Friday: 14:00 - 22:00
- Saturday: 14:00 - 22:00
- Sunday: 14:00 - 22:00
- Monday: 14:00 - 22:00
- Thursday: 14:00 - 22:00
- Friday: 14:00 - 22:00
Join our team at M&S as a Customer Assistant in both our Bakery and Café working at the sharp end of fresh produce, under pressure and with precision. We are seeking passionate individuals with a love for food that strive for perfection every day. You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.
At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety. You’ll confidently manage demand, keeping our shelves full and our customers impressed. Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output. Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination. This is a tough, fast-paced role - but one where you’ll see the impact of your work, every single day. Are you ready for it? Take Your Marks and apply today.
Purpose: To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities:
- Serve our customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services.
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities:
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and acts upon feedback, asking for this regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
Everyone's Welcome: M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
New Store Opening - Weymouth - Customer Assistant - In-Store Bakery employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Store Opening - Weymouth - Customer Assistant - In-Store Bakery
✨Tip Number 1
Get to know the store! Before your interview, pop into the M&S Weymouth and check out the bakery section. Familiarising yourself with the products and the layout will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers or handle complaints. Role-playing these situations with a friend can help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Show your passion for food! Be ready to share why you love working with fresh produce and how you maintain high standards. Your enthusiasm will shine through and make you stand out as a candidate who truly cares about the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use at M&S. Don’t miss out on this opportunity!
We think you need these skills to ace New Store Opening - Weymouth - Customer Assistant - In-Store Bakery
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any relevant experience or hobbies that showcase your enthusiasm for fresh produce and customer service.
Be Specific About Your Skills: Highlight your attention to detail and ability to work under pressure. Use examples from past experiences to demonstrate how you've successfully managed busy situations while maintaining high standards.
Emphasise Teamwork: Since being a team player is crucial in this role, make sure to mention your experience working collaboratively with others. Share a story that illustrates how you contributed to a team's success.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application!
How to prepare for a job interview at Marks and Spencer
✨Know Your Bakery Basics
Brush up on your knowledge of bakery products and their ingredients. Being able to discuss your favourite breads or pastries can show your passion for food, which is key for this role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team. Highlight how you’ve collaborated with others to achieve common goals, especially in fast-paced environments like a bakery or café.
✨Embrace Flexibility
Since the role requires adaptability, think of instances where you successfully adjusted to changing situations. Share how you managed your workload efficiently while maintaining high standards.