At a Glance
- Tasks: Serve customers and ensure a fantastic shopping experience in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Must be 18+ due to late-night shifts; dynamic work environment.
- Why this job: Be at the forefront of retail transformation and make customers feel valued.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 12 - 15 € per hour.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
Under 18 Disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00 and 06:00.
Work Pattern:
- Sunday 14:30 – 18:30
- Tuesday 19:00 – 23:00
- Wednesday 19:00 – 23:00
- Saturday 19:00 – 23:00
Responsibilities:
At M&S, customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest, and go above and beyond to serve, sell, fill, and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.
New Store Opening - Customer Assistant - Food - Weymouth Gateway employer: Marks and Spencer
Joining M&S as a Customer Assistant in Weymouth Gateway means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, alongside a vibrant work culture that values resilience and teamwork. Enjoy competitive pay, including an unsocial hours premium, and the chance to make a real impact by delivering exceptional service to our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Customer Assistant - Food - Weymouth Gateway
✨Tip Number 1
Get to know the M&S Food products inside out! When you walk into that interview, show off your passion for the brand and its offerings. We want to see that you’re not just another candidate but someone who genuinely cares about what we sell.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle busy periods or difficult customers. We love candidates who can think on their feet and keep a cool head under pressure.
✨Tip Number 3
Show us your digital savvy! Familiarise yourself with our digital tools like Sparks. Being able to talk about how you’d use these tools to enhance the customer experience will definitely give you an edge in the interview.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! We’re all about creating a positive environment, so share examples of how you’ve worked well with others in the past. It’s all about supporting each other to deliver that five-star service!
We think you need these skills to ace New Store Opening - Customer Assistant - Food - Weymouth Gateway
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that showcase your enthusiasm for food and customer service. We want to see that you're ready to recommend our newest offerings with confidence.
Highlight Your Resilience:This role is all about thriving under pressure, so make sure to mention any past experiences where you've successfully handled busy situations. Whether it’s in retail or another fast-paced environment, we want to hear how you kept your cool and delivered great service!
Emphasise Teamwork:Being a team player is key at M&S. In your application, share examples of how you've worked well with others to achieve a common goal. We love seeing candidates who can contribute to a positive and energetic work environment!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items and any new launches will show your passion for the brand and your readiness to recommend products to customers.
✨Demonstrate Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share how you handled difficult situations or went above and beyond for a customer. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be prepared to discuss how you work well with others. Share stories that illustrate your ability to support colleagues and contribute to a positive work environment. This will demonstrate that you're not just a lone wolf but a team player who can help drive growth in sales.
✨Embrace Flexibility and Adaptability
Retail can be unpredictable, so it's important to show that you're adaptable. Talk about times when you've had to adjust quickly to changing circumstances or take on different roles. This will reassure them that you're ready to embrace the challenges of a dynamic store environment.
