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For Companies At a Glance
- Tasks: Engage with customers and enhance their experience using digital tools.
- Company: Leading UK retailer in Weymouth with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a positive impact daily while learning about exciting products.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a dynamic team and thrive in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading UK retailer in Weymouth is looking for a passionate Customer Assistant to engage with customers and maintain store standards. In this role, you will deliver exceptional service and utilize digital tools to enhance the customer experience.
The ideal candidate should possess strong communication skills and a willingness to learn about products. Join a dynamic team and make a positive impact every day.
Customer Experience Agent — Digital Tools Specialist in Weymouth employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Agent — Digital Tools Specialist in Weymouth
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will boost your confidence and prepare you for those tricky questions about handling customer interactions.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with the digital tools mentioned in the job description. Being able to discuss how you can use these tools to enhance customer experience will set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our dynamic team and making a positive impact every day.
We think you need these skills to ace Customer Experience Agent — Digital Tools Specialist in Weymouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about engaging with customers and making their experience exceptional!
Highlight Your Skills: Make sure to showcase your strong communication skills and any experience you have with digital tools. We’re looking for someone who can use these tools to enhance the customer experience, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific aspects of the job description that excite you and how your background aligns with what we’re looking for. It’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Marks and Spencer
✨Know Your Digital Tools
Familiarise yourself with the digital tools commonly used in retail. Be ready to discuss how you’ve used technology to enhance customer experiences in the past. This shows your passion for the role and your willingness to learn.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in previous roles. Think about times when you resolved issues or provided exceptional service, as this will highlight your suitability for the Customer Experience Agent position.
✨Research the Company
Take some time to learn about the retailer's values, products, and customer service philosophy. This knowledge will help you tailor your answers and demonstrate your genuine interest in joining their dynamic team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about the team culture or how they measure customer satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
