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- Tasks: Lead the architecture vision for M&S, shaping technology strategies and guiding teams.
- Company: Join M&S, a beloved UK brand transforming retail through innovation and technology.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
- Why this job: Make a real impact in a dynamic environment while collaborating with talented professionals.
- Qualifications: Proven architecture expertise and experience in large-scale digital transformation required.
- Other info: M&S values diversity and inclusivity, welcoming all applicants.
The predicted salary is between 43200 - 72000 £ per year.
All the details
Summary
As a key member of the Architecture team, you\’ll help shape the future of a brand loved by millions. Technology is at the heart of M&S\’s transformation, driving innovation for customers and empowering thousands of colleagues every day. We\’re investing heavily in architecture because we know it\’s the foundation for smarter, faster, and more strategic growth.
As a Tribe Architect within Customer, you\’ll take ownership of a broad and impactful portfolio, including loyalty, CRM, banking, personalisation, online selling platforms, fulfilment and returns, contact centres, and the technology that powers our store estate.
You\’ll be accountable for defining and realising the target architecture for your tribe, making sure enterprise and system capabilities are fully aligned to business needs. Working closely with solution architects and Principal Engineers, you\’ll guide architecture solutions end-to-end, shape technical strategies, and help prioritise delivery to achieve the right outcomes.
This is a chance to bring vision, clarity, and leadership to complex technology landscapes and to make a measurable impact on one of the UK\’s most iconic brands.
What you\’ll do
- Define and deliver the Tribe\’s architecture vision, set the roadmap, target states, and technical direction that align with business strategy, ensuring simplification, scalability, and cost optimisation.
- Lead and inspire technical teams, guide solution architects and engineers, mentor future talent, and foster a high-performing, collaborative, and inclusive architecture community.
- Shape technology choices and standards, drive vendor and tooling decisions, set architecture principles and patterns, and ensure solutions align with enterprise models, policies, and compliance requirements.
- Partner with business and product leaders, translate business outcomes into actionable architecture, influence priorities, and co-create executable plans that bring value to customers and colleagues.
- Safeguard and optimise the landscape, ensure security, reliability, lifecycle management, and continuous improvement, while driving innovation and measurable business impact.
Who you are
- Proven architecture expertise, significant experience in solution architecture, with recent hands-on delivery of large-scale digital transformation using Agile ways of working.
- Technical leadership at scale, deep knowledge of architectural patterns, integration, platforms, and modern engineering practices, with the ability to evaluate and apply emerging technologies.
- Strategic influence, experienced in aligning technology, people, and process change to business objectives, with strong commercial acumen and a track record of driving enterprise-wide outcomes.
- Collaboration and communication, exceptional stakeholder engagement skills, able to build consensus across complex environments and inspire cross-functional teams.
- Risk, compliance & change expertise, skilled at balancing innovation with governance, managing risk, and leading change through Agile and enterprise architecture frameworks.
What\’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We\’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special
- After completing your probationary period, you\’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you\’re passionate about through a dedicated day away from work.
Everyone\’s welcome
We are ambitious about the future of retail. We\’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We\’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you\’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don\’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Tribe Architect - Store Operations employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tribe Architect - Store Operations
✨Tip Number 1
Familiarise yourself with the latest architectural trends and technologies relevant to retail operations. Being well-versed in emerging technologies can help you stand out during discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of M&S, especially those in technical roles. They can provide valuable insights into the company culture and expectations for the Tribe Architect position.
✨Tip Number 3
Prepare to discuss your experience with Agile methodologies and large-scale digital transformations. Be ready to share specific examples of how you've successfully led teams and projects in similar environments.
✨Tip Number 4
Showcase your stakeholder engagement skills by preparing to discuss how you've influenced cross-functional teams in previous roles. Highlighting your ability to build consensus will resonate well with the hiring managers.
We think you need these skills to ace Tribe Architect - Store Operations
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Tribe Architect position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in architecture, digital transformation, and Agile methodologies. Use specific examples that demonstrate your technical leadership and strategic influence.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for M&S and its mission. Mention how you can contribute to their goals and the impact you hope to make.
Showcase Your Soft Skills: In your application, emphasise your collaboration and communication skills. Provide examples of how you've successfully engaged stakeholders and led teams in complex environments.
How to prepare for a job interview at Marks and Spencer
✨Understand the Architecture Vision
Make sure you have a clear understanding of the architecture vision for the Tribe. Familiarise yourself with M&S's strategic goals and how technology plays a role in achieving them. Be prepared to discuss how your experience aligns with their vision.
✨Showcase Your Technical Leadership
Highlight your experience in leading technical teams and delivering large-scale digital transformations. Be ready to provide examples of how you've guided solution architects and engineers in previous roles, demonstrating your ability to inspire and mentor others.
✨Demonstrate Stakeholder Engagement Skills
Prepare to discuss how you've successfully engaged with stakeholders in complex environments. Share specific instances where you've built consensus and influenced priorities, showcasing your exceptional communication skills.
✨Balance Innovation with Governance
Be ready to talk about how you've managed risk while driving innovation in past projects. Discuss your experience with compliance and governance frameworks, and how you've ensured that solutions align with enterprise models and policies.
