At a Glance
- Tasks: Keep our store running smoothly by managing stock and deliveries.
- Company: Join the M&S team and be part of a dynamic retail environment.
- Benefits: Competitive pay with an unsocial hours premium and flexible shifts.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be the backbone of our store and make a real difference for customers.
- Qualifications: Must be 18 or older, with a strong work ethic and teamwork skills.
The predicted salary is between 11 - 12 € per hour.
Work Pattern
- Week 1
- Sunday: 11:30–18:00
- Tuesday: 04:45–11:15
- Wednesday: 04:45–11:15
- Friday: 04:45–11:15
- Week 2
- Tuesday: 04:45–11:15
- Wednesday: 04:45–11:15
- Friday: 04:45–11:15
- Saturday: 15:30–22:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind‑the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Operations - Cowes Simply Food in Tonbridge employer: Marks and Spencer
At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and flexibility are at the heart of our operations. As a Customer Assistant in Operations at our Cowes Simply Food location, you'll enjoy competitive pay, including an unsocial hours premium, and have access to opportunities for personal growth and development within a supportive team culture. Join us and be part of a company that values your contributions and fosters a sense of belonging while keeping our stores running smoothly for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Operations - Cowes Simply Food in Tonbridge
✨Tip Number 1
Get to know the company! Research M&S and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your past experiences relate to the role of a Customer Assistant in Operations. We want to see how you handle challenges and work as part of a team!
✨Tip Number 3
Be ready to demonstrate your digital skills. Since being digitally confident is essential, prepare to discuss how you've used technology in previous roles to manage stock or track deliveries efficiently.
✨Tip Number 4
Flexibility is key! Be prepared to talk about times when you've adapted quickly to changing situations. Show us you're ready to roll with the punches and keep things moving smoothly in a fast-paced environment.
We think you need these skills to ace Customer Assistant - Operations - Cowes Simply Food in Tonbridge
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Customer Assistant in Operations and ready to tackle the challenges that come with it.
Highlight Relevant Experience:Make sure to mention any previous experience you have in retail or similar roles. We love seeing how you've handled stock, deliveries, or worked as part of a team in fast-paced environments.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can keep things moving efficiently!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re tech-savvy, which is a big plus for this role!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant in Operations entails. Familiarise yourself with the responsibilities like stock management and deliveries. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your Flexibility
Since flexibility is key for this position, be prepared to discuss examples from your past experiences where you've adapted to changing situations. Highlight times when you’ve worked early mornings or late shifts, as this shows you’re ready to roll with the demands of retail.
✨Emphasise Teamwork
This role requires you to be a team player, so think of specific instances where you’ve collaborated effectively with others. Share stories that showcase your ability to support colleagues and work towards common goals, as this will resonate well with the interviewers.
✨Be Digitally Savvy
As digital confidence is essential, brush up on any relevant tools or software you might use in stock management. Be ready to discuss how you’ve used technology in previous roles to improve efficiency or track deliveries, which will show you’re prepared for the tech side of the job.
