At a Glance
- Tasks: Lead a dynamic cafe team, delivering exceptional service and inspiring others.
- Company: Join M&S, a forward-thinking retailer focused on customer experience.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for personal growth.
- Other info: Join a culture that values development and celebrates success.
- Why this job: Be at the forefront of reshaping retail while making a real impact.
- Qualifications: Experience in fast-paced retail leadership and strong people skills.
The predicted salary is between 12 - 15 £ per hour.
Join M&S as a Team Manager in the Cafe where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.
Team Manager - Cafe (Part Time) - Newcastle employer: Marks and Spencer
Joining M&S as a Team Manager in the Cafe means becoming part of a vibrant work culture that prioritises people and performance. With a focus on employee development, you will have access to growth opportunities while leading a motivated team in a fast-paced environment. Located in Newcastle, this role offers the chance to make a tangible impact on customer experience and operational excellence, all while being supported by a company that values your contributions and encourages innovation.
