At a Glance
- Tasks: Lead the store floor operations and coach your team to success.
- Company: Join Marks and Spencer, a renowned retail brand with a commitment to excellence.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and high performance.
- Why this job: Be a key player in creating an exceptional shopping experience for customers.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
Marks and Spencer is seeking a Team Support Manager in Guildford to lead the fill operation, ensuring a sales floor ready to trade. Responsibilities include coaching colleagues, coordinating resources, and maintaining high operational standards.
The ideal candidate will embody M&S behaviours, provide excellent customer service, and support the management team in achieving high performance. Shifts include early mornings and late evenings, requiring flexibility and strong team leadership.
Shift Lead: Store Floor & Opening Coach in Surrey employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work environment in Guildford where team leadership and operational excellence are at the forefront. With a strong emphasis on employee development, M&S provides comprehensive training and growth opportunities, fostering a culture of collaboration and high performance. Employees enjoy flexible shift patterns and the chance to make a meaningful impact on customer experiences, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead: Store Floor & Opening Coach in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Marks and Spencer's values and behaviours. This will help you align your answers with what they’re looking for, showing that you’re not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your coaching skills! Since the role involves leading and supporting colleagues, think of examples from your past where you've successfully coached or mentored someone. Be ready to share these stories during your interview to demonstrate your leadership abilities.
✨Tip Number 3
Flexibility is key! Make sure you highlight your availability for early mornings and late evenings. Show them you’re ready to jump in whenever needed, as this will reflect your commitment to the team and the operation.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s super easy to do!
We think you need these skills to ace Shift Lead: Store Floor & Opening Coach in Surrey
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any previous experience in leading teams or coaching others. We want to see how you embody those M&S behaviours and can inspire your colleagues to achieve high performance.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities of the Shift Lead role. Mention how your skills align with maintaining high operational standards and providing excellent customer service.
Be Flexible and Ready:Since the role requires early mornings and late evenings, it’s a good idea to mention your flexibility in your application. We appreciate candidates who are ready to adapt to the needs of the store and support the team whenever necessary.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Behaviours
Familiarise yourself with the core behaviours that Marks and Spencer values. During the interview, be ready to demonstrate how you embody these behaviours in your previous roles, especially in coaching and leading teams.
✨Showcase Your Coaching Skills
Prepare specific examples of how you've successfully coached colleagues in the past. Highlight situations where your guidance led to improved performance or customer service, as this will resonate well with the role's focus on team support.
✨Flexibility is Key
Since the role requires early mornings and late evenings, be prepared to discuss your availability and flexibility. Share any relevant experiences where you adapted to changing schedules or managed a team during peak times.
✨Emphasise Customer Service Excellence
Marks and Spencer prides itself on excellent customer service. Think of instances where you went above and beyond for customers, and be ready to share these stories. This will show your alignment with their commitment to high operational standards.
