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- Tasks: Lead the team to ensure a smooth store opening and excellent customer service.
- Company: Join a dynamic food retailer with a focus on teamwork and community.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and flexible shifts.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be a key player in a new store launch and make a real impact.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern: This role will require flexibility with shifts working between the hours of 4am-11pm, including weekend working.
Under 18 disclaimer: This job role involves working early mornings and late nights, this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that a + £3.00 p/h unsocial premium will be added on any hours worked between 22:00-06:00.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
New Store Opening - Shift Lead - Food - Godalming in Surrey employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Store Opening - Shift Lead - Food - Godalming in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can help lead the fill operation and create a great team atmosphere, just like they want.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. It shows that you respect the opportunity and are ready to role model great customer service from the get-go.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the Shift Lead role. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace New Store Opening - Shift Lead - Food - Godalming in Surrey
Some tips for your application 🫡
Show Your Flexibility: Since this role requires working various shifts, make sure to highlight your flexibility in your application. Let us know about your availability and any previous experience with shift work.
Emphasise Leadership Skills: As a Shift Lead, you'll be guiding the team. Share examples of how you've led or coached others in past roles. We want to see your ability to motivate and manage a team effectively.
Customer Service Matters: Great customer service is key in this role. Include any relevant experiences where you’ve gone above and beyond for customers. Show us that you can create a welcoming atmosphere for everyone.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Marks and Spencer
✨Know Your Shift Patterns
Make sure you’re familiar with the flexible shift patterns required for this role. Be ready to discuss your availability and how you can adapt to early mornings and late nights. Showing that you understand the demands of the job will impress the interviewers.
✨Demonstrate Leadership Skills
As a Shift Lead, you'll need to coordinate and motivate your team. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to coach others and drive productivity, as this is key to the role.
✨Emphasise Customer Service
Customer service is crucial in this position. Think of specific instances where you’ve gone above and beyond for a customer. Be ready to explain how you would create a welcoming atmosphere and ensure a great shopping experience for everyone.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and expectations for the Shift Lead role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.