Store Manager

Looking to take your next step in one of the most vibrant and diverse retail regions in the UK? We’re opening up expressions of interest for Store Manager roles across the beautiful Home Counties South – covering fantastic locations like Guildford, Farnham, Camberley, Maidenhead, and Reading. Whether it's a high-profile flagship or a community-focused local store, you’ll lead in a region known for its mix of pace, opportunity, and lifestyle appeal. With strong commuter links, buzzing town centres, and loyal customer bases, it’s a brilliant place to grow your career with M&S.

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, and service to every customer, whenever, wherever, and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special:

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.

What You’ll Do:

• Lead the delivery of the full retail plan across all store functions: commercial, operations, people, customer and visual merchandising.
• Drive sales and profitability by owning the Store P&L and using data to make smart business decisions.
• Set clear strategic direction for the store and hold line managers accountable for delivering their part.
• Champion a safe, legal and high-performing store environment, protecting the M&S brand at every level.
• Inspire and grow your leadership team, embedding a culture of continuous improvement and digital capability.

Who you are:

• Proven experience leading high-performing retail teams in a fast-paced, customer-led environment.
• Strong commercial awareness with the ability to use insight and performance data to drive action.
• Deep understanding of store operations, visual merchandising, people processes, and legal compliance.
• Excellent communication and coaching skills, with the confidence to lead change and tackle difficult conversations.
• A digitally savvy mindset with the resilience, adaptability and strategic thinking to lead through transformation.

Everyone’s welcome. We’re ambitious about the future of retail. We’re innovating, disrupting, and leading the way into a more inspiring, digital era. It’s an exciting time to be part of M&S. To support us on our journey, we’re building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together.

Don’t worry if you don’t meet every single requirement of the job description. It’s more of a guide to what’s possible within the role. If you’re passionate, ready to work hard, and think the role feels right for you, we’d love to hear from you.