Marks & Spencer is seeking a Staff Software Engineer to provide technical leadership for our Customer Support contact centre. The role focuses on backend engineering in Java and guiding architecture for CCaaS integrations like Zendesk and Twilio.
You will work with product, security, and data teams to deliver reliable, scalable services, plus support frontend work with React/Next.js as needed.
#J-18808-Ljbffr
Staff Backend Engineer – CCaaS & Distributed Systems Lead employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.
