Shift Lead - Food Operations & Customer Service in St Albans
Shift Lead - Food Operations & Customer Service

Shift Lead - Food Operations & Customer Service in St Albans

St Albans Full-Time 30000 - 42000 £ / year (est.) No home office possible
M

At a Glance

  • Tasks: Lead the team in food operations and ensure top-notch customer service.
  • Company: A leading retail company in St Albans with a focus on inclusivity.
  • Benefits: Competitive pay, flexible hours, and a supportive team environment.
  • Why this job: Make an immediate impact while working in a dynamic and inclusive team.
  • Qualifications: Strong leadership skills and a passion for customer service.
  • Other info: Great opportunity for career growth in a vibrant retail setting.

The predicted salary is between 30000 - 42000 £ per year.

A leading retail company in St Albans is seeking a Team Support Manager to lead the fill operation, ensuring customer satisfaction, and coordinating resources efficiently for daily operations. The ideal candidate will provide excellent customer service and maintain a well-presented store. Join us to make an immediate impact in a dynamic team environment, where inclusivity and excellence are at the forefront of our mission.

Shift Lead - Food Operations & Customer Service in St Albans employer: Marks and Spencer

As a leading retail company in St Albans, we pride ourselves on fostering a vibrant work culture that prioritises inclusivity and excellence. Our employees enjoy comprehensive benefits, opportunities for professional growth, and the chance to make a meaningful impact in a dynamic team environment. Join us and be part of a company that values your contributions and supports your career development.
M

Contact Detail:

Marks and Spencer Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Lead - Food Operations & Customer Service in St Albans

✨Tip Number 1

Network like a pro! Reach out to current employees at the company through LinkedIn or local events. A friendly chat can give us insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and team leadership. We want to show that we can handle any situation with ease and keep the team motivated!

✨Tip Number 3

Dress the part! First impressions matter, so let’s make sure we look sharp and professional when we walk into that interview. It shows we care about the role and the company.

✨Tip Number 4

Follow up after the interview! A quick thank-you email can set us apart from other candidates. Let’s remind them why we’re the perfect fit for the Shift Lead position!

We think you need these skills to ace Shift Lead - Food Operations & Customer Service in St Albans

Customer Service
Team Leadership
Resource Coordination
Operational Efficiency
Store Presentation
Communication Skills
Problem-Solving Skills
Inclusivity
Dynamic Teamwork

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know how much you love providing excellent customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.

Highlight Your Leadership Skills: As a Shift Lead, you'll be coordinating resources and leading a team. Make sure to showcase any leadership experience you have, whether it's managing a team or taking charge during busy shifts. We want to see how you can inspire others!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the right fit for the role.

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Marks and Spencer

✨Know the Company Inside Out

Before your interview, do some homework on the retail company. Understand their values, mission, and what makes them stand out in St Albans. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

As a Shift Lead, customer satisfaction is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you resolved issues and ensured a positive experience, as this will resonate well with the interviewers.

✨Demonstrate Leadership Qualities

Think about times when you've led a team or coordinated resources effectively. Be ready to discuss your leadership style and how you motivate others. The interviewers will want to see that you can inspire your team to maintain high standards in operations.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what challenges the store is currently facing. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Shift Lead - Food Operations & Customer Service in St Albans
Marks and Spencer
Location: St Albans

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

M
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>