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For Companies At a Glance
- Tasks: Lead regional growth, drive sales, and empower store teams to excel.
- Company: Join M&S, a forward-thinking retailer with a strong purpose.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and 24/7 wellbeing support.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Be part of an inclusive team driving innovation in retail.
The predicted salary is between 36000 - 60000 £ per year.
As the Regional Manager for the South Coast West region, you will lead the commercial growth and profitability of your portfolio by delivering the regional retail plan and achieving key KPIs. You will champion a customer-first culture, ensuring exceptional service standards and using customer insight to shape continuous improvement. Through inspiring, visible leadership you will empower Store Managers and their teams to deliver high performance while building a strong, future ready talent pipeline across the region. You will play a critical role in developing capability at all levels, ensuring robust succession and colleague engagement. Above all, you will ensure every store operates safely, legally, and in line with the values and standards that protect our colleagues, our customers, and the M&S brand.
What You Will Do
- Lead your region to deliver strong sales, profitability and full P&L accountability across all stores.
- Achieve key performance metrics across Profit, Customer and Colleague measures by driving operational excellence.
- Ensure consistently high product presentation and visual merchandising standards, delivering all campaigns, events and launches brilliantly.
- Build diverse talent plans, ensuring internal talent is identified and developed alongside external talent.
- Lead and embed transformation programmes, develop change capability, drive Plan A initiatives, and create a high performance, digitally enabled culture.
Who You Will Be
- A leader who holds yourself and your teams accountable for performance, results and delivery of business objectives.
- Someone who proactively seeks insight from customers and colleagues, uncovering new commercial and service opportunities.
- Resilient and optimistic, maintaining momentum and focus even through challenging or fast changing environments.
- A people leader who sets clear objectives, regularly reviews performance, and provides high quality coaching and feedback.
- A confident change leader who adapts style to different stakeholders, empowers teams, and guides others through transformation with clarity and involvement.
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Benefits
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team so we can try and put steps in place to help you be at your best through this process.
Regional Manager - South Coast West in Southampton employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager - South Coast West in Southampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at M&S. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research M&S's values and culture, and think about how your experience aligns with their goals. Practice common interview questions and be ready to showcase your leadership skills and customer-first mindset.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with hiring managers, highlight specific examples of how you've driven sales or improved team performance. Numbers speak volumes, so don’t shy away from sharing your successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the M&S family. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Regional Manager - South Coast West in Southampton
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your leadership style. We want to see how you inspire and empower teams, so share examples of how you've done this in the past!
Focus on Customer Insights: Since we’re all about a customer-first culture, include any experiences where you've used customer insights to drive improvements. This will show us that you understand the importance of putting customers at the heart of what we do.
Demonstrate Resilience: We love a resilient candidate! In your application, mention times when you've maintained focus and momentum during challenging situations. It’s all about showing us you can adapt and thrive in fast-changing environments.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Marks and Spencer
✨Know Your Numbers
As a Regional Manager, you'll need to demonstrate your understanding of P&L accountability. Brush up on key financial metrics and be ready to discuss how you've driven profitability in previous roles. Use specific examples to show how you’ve achieved sales targets and improved performance.
✨Customer Insight is Key
Show that you champion a customer-first culture by preparing insights from your past experiences. Think about how you've used customer feedback to drive improvements and how you can apply that to the M&S brand. Be ready to share specific instances where customer insight led to successful outcomes.
✨Leadership Style Matters
You’ll need to inspire and empower Store Managers and their teams. Reflect on your leadership style and prepare to discuss how you set clear objectives, provide feedback, and develop talent. Share stories that highlight your ability to lead through change and foster a high-performance culture.
✨Embrace Change and Innovation
M&S is all about transformation and innovation. Be prepared to talk about how you've led change initiatives in the past. Discuss your approach to driving digital enablement and how you’ve adapted to fast-changing environments. Show that you’re not just a leader but a change agent who thrives on challenges.