At a Glance
- Tasks: Lead a team to develop and manage the M&S Identity Platform for seamless user experiences.
- Company: Join Marks and Spencer, a historic brand committed to ethical values and digital transformation.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
- Why this job: Be part of a dynamic team redefining retail with innovative technology and a focus on quality.
- Qualifications: Experience in software engineering, team leadership, and scalable solutions is essential.
- Other info: M&S values diversity and offers support throughout the recruitment process.
The predicted salary is between 43200 - 72000 £ per year.
Software Engineering Manager – Identity – Manchester
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Software Engineering Manager – Identity – Manchester
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Summary
As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.
Summary
As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.
All the details
We are seeking a Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence to build the foundational platform for Identity across all M and S products. The team is responsible for the M&S Identity Platform, managing authentication journeys for both customers and colleagues. We sit at a unique intersection, delivering seamless authentication experiences for customers while enabling internal teams to build on a robust Identity Platform.
Being kind, creative, curious, and confident, you will be an integral part of our empowered, multi-disciplinary engineering teams – building resilient systems. You will be closely working with Principal engineers, product and delivery peers to drive the successful delivery of projects and features.
What’s In It For You
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
- After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you\’re passionate about through a dedicated day away from work.
What You’ll Do
Your key accountabilities will include:
- Software Development & Architecture: Responsible for design and architectural decisions, developing scalable and distributed systems, and driving legacy migrations. Focused on optimizing deployment pipelines to enhance efficiency and reliability.
- Quality, Stability & Standards: Establish quality standards to meet performance, reliability, and maintainability of the systems. With a strong production-first mindset, drive observability, maintain Service Level Objectives (SLOs), and ensure efficient incident resolution. Oversee the maintenance of existing systems, ensuring continuous improvements and prompt resolution of issues.
- Agile Delivery & Collaboration: Working closely with product, design, and programme management, you will lead the engineering delivery aligning to the business objectives. Collaboration will be key as you engage with senior leadership, cross-functional teams, and external partners to drive strategy and execution.
- Technical Leadership: You will provide technical direction on high-impact projects, tackling engineering challenges within the team. Engage in code reviews, ensuring high standards, maintainability, and alignment with best practices. Foster a culture of continuous improvement, technical excellence, and shared learning across the team.
- Hiring, Team Growth & Management: Manage team structure, budgets, resource allocation across projects. Hiring and onboarding new engineers, ensuring a seamless transition into the team. Coaching and mentoring engineers at all levels, tailoring your approach to help them grow into more senior technical and leadership roles.
- Technology Strategy & Knowledge Sharing: Driving innovation and continuous improvement across the team, managing technology roadmap, ensuring long-term strategic alignment. Lead on documentation efforts and internal tech talks, sharing knowledge and best practices to strengthen the technical community.
Who You Are
Your skills and experience will include:
- Recognize that great engineering is as much about people as it is about technical expertise and lead with empathy
- Previous polyglot hands-on lead software engineer
- Experience working on highly scalable software solutions across web or backend
- Extensive background in software engineering with several years’ experience in a variety of systems and technologies
- Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software.
- Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies,
- Great leadership and coaching skills with the ability to develop engineering colleagues
Tech stack
Java, Kotlin, GraphQL Federation, Micronaut, Azure Cloud, GitHub, New Relic and Dynatrace
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you\’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
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Industries
Software Development and Retail
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Software Engineering Manager - Identity - Manchester employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineering Manager - Identity - Manchester
✨Tip Number 1
Familiarise yourself with the tech stack mentioned in the job description, particularly Java, Kotlin, and Azure Cloud. Having hands-on experience or projects that showcase your skills in these areas will make you stand out during discussions.
✨Tip Number 2
Highlight your leadership experience in previous roles, especially in managing teams of software engineers. Be prepared to discuss specific examples of how you've coached and developed team members, as this is a key aspect of the role.
✨Tip Number 3
Research Marks and Spencer's recent initiatives in digital transformation and ethical practices. Being able to speak knowledgeably about their values and how they align with your own can demonstrate your genuine interest in the company.
✨Tip Number 4
Prepare to discuss your approach to agile delivery and collaboration. Think of examples where you've successfully led cross-functional teams to deliver projects, as this will resonate well with the expectations for this position.
We think you need these skills to ace Software Engineering Manager - Identity - Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software engineering and management. Focus on your leadership skills, technical expertise, and any experience with scalable systems or cloud technologies that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific projects or achievements that demonstrate your ability to lead teams and deliver high-quality software solutions. Show how your values align with M&S's ethical standards.
Highlight Technical Skills: Clearly list your technical skills, especially those mentioned in the job description such as Java, Kotlin, and Azure Cloud. Provide examples of how you've used these technologies in past roles to solve problems or improve processes.
Showcase Leadership Experience: Emphasise your experience in managing teams and mentoring engineers. Include specific examples of how you've fostered a culture of continuous improvement and collaboration within your teams, as this is crucial for the role at M&S.
How to prepare for a job interview at Marks and Spencer
✨Understand the Company Culture
Marks and Spencer values ethical practices and a strong sense of community. Familiarise yourself with their core values and be prepared to discuss how your personal values align with theirs.
✨Showcase Your Technical Expertise
As a Software Engineering Manager, you'll need to demonstrate your technical skills. Be ready to discuss your experience with Java, Kotlin, and cloud technologies, as well as your approach to system design and architecture.
✨Emphasise Leadership and Team Management
Highlight your experience in leading teams and mentoring engineers. Share specific examples of how you've fostered a collaborative environment and driven successful project deliveries.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.