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- Tasks: Serve customers with fresh bakery products and maintain high standards of quality.
- Company: Join M&S, a leading retailer known for its commitment to quality and customer service.
- Benefits: Flexible working hours, training opportunities, and a vibrant team environment.
- Why this job: Be the face of M&S, delivering exceptional service and making a real impact every day.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
- Other info: Inclusive workplace with opportunities for growth and development.
The predicted salary is between 12 - 13 £ per hour.
Working Pattern
- Tuesday 14:00 - 18:15
- Wednesday 14:00 - 18:15
- Thursday 14:00 - 18:15
- Friday 14:00 - 18:15
- Saturday 14:00 - 18:15
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We are seeking passionate individuals with a love for food that strive for perfection every day.
You will be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers. At M&S, our customers don’t wait. You will rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.
You will confidently manage demand, keeping our shelves full and our customers impressed. Efficiency and effectiveness are key aspects of your role. You will balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output. Flexibility is vital. You will adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.
This is a tough, fast-paced role - but one where you will see the impact of your work, every single day. Are you ready for it? Take Your Marks and apply today.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We will give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we are revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Bakery Customer Assistant – Fast, Fresh Service in Shrewsbury employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bakery Customer Assistant – Fast, Fresh Service in Shrewsbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their bakery section. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their fresh service.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering five-star service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for great service.
✨Tip Number 3
Show off your teamwork spirit! M&S values collaboration, so be prepared to discuss how you've worked effectively in a team before. Highlight any situations where you’ve helped others or adapted to keep things running smoothly, especially in fast-paced environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use at M&S. Don’t miss out on the chance to make an impact right from the start!
We think you need these skills to ace Bakery Customer Assistant – Fast, Fresh Service in Shrewsbury
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Share any experiences you have in the bakery or food service industry, and don’t forget to mention how you enjoy delivering great customer service.
Highlight Your Team Spirit: Being a team player is key in this role. Make sure to include examples of how you've worked well with others in fast-paced environments. We want to see that you can adapt and thrive alongside your colleagues!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our Bakery team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Marks and Spencer
✨Know Your Bakery Products
Familiarise yourself with the bakery items M&S offers. Be ready to discuss your favourite products and why you love them. This shows your passion for food and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about delivering five-star service.
✨Demonstrate Team Spirit
Be ready to talk about your experience working in a team. Highlight how you’ve collaborated with others to achieve goals, especially in fast-paced environments. M&S values teamwork, so show them you can be a great team player.
✨Embrace Flexibility
Discuss your adaptability and willingness to take on different roles as needed. Share examples of how you've successfully adjusted to changing situations in previous jobs, as flexibility is key in this role.