At a Glance
- Tasks: Lead the team, ensure smooth operations, and maintain high service standards.
- Company: Join the iconic Marks & Spencer team with a focus on customer experience.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Gain valuable experience in a dynamic retail environment.
- Why this job: Be at the forefront of retail, making a difference in customer experiences every day.
- Qualifications: Strong teamwork skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Marks & Spencer is seeking a Shift Lead to oversee the fill operation, coordinate resources, and lead the team in the absence of Colleague Manager.
You will ensure a smooth, ready-to-trade salesfloor and maintain high service standards.
The role is frontline and requires strong customer focus, teamwork, and cash-handling responsibilities.
It offers exposure to store opening activities and collaboration with nearby stores to ensure consistent performance.
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Shift Lead: Retail Ops & Customer Experience employer: Marks and Spencer
Marks and Spencer is an exceptional employer that fosters a culture of innovation and collaboration, particularly within the Corporate HR technology team. Employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Working in a dynamic location, you will have the opportunity to lead impactful projects that enhance the colleague experience throughout their journey with the company.
