Shift Lead - Retail Operations & Customer Service

Shift Lead - Retail Operations & Customer Service

Full-Time 22050 - 26950 Β£ / year (est.) No working from home possible
Marks and Spencer

At a Glance

  • Tasks: Lead the team to ensure a smooth retail operation and excellent customer service.
  • Company: Join Marks and Spencer, a renowned brand with a commitment to quality.
  • Benefits: Enjoy competitive pay, employee discounts, and opportunities for career advancement.
  • Other info: Dynamic work environment with a focus on teamwork and personal growth.
  • Why this job: Be a key player in creating a fantastic shopping experience for customers.
  • Qualifications: Experience in retail and strong leadership skills are essential.

The predicted salary is between 22050 - 26950 Β£ per year.

Marks and Spencer is seeking a Team Support Manager to lead the fill operation and ensure the salesfloor is ready to trade. You will coordinate resources, drive productivity, and deliver a quick payment experience, while maintaining a safe, clean, and well-presented store.

The role requires coaching colleagues on best practices, modelling customer service, and upholding M&S behaviours and colleague expectations.

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Shift Lead - Retail Operations & Customer Service employer: Marks and Spencer

Marks and Spencer is an exceptional employer that fosters a culture of innovation and collaboration, particularly within the Corporate HR technology team. Employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Working in a dynamic location, you will have the opportunity to lead impactful projects that enhance the colleague experience throughout their journey with the company.

Marks and Spencer

Contact Details:

Marks and Spencer Recruitment Team