At a Glance
- Tasks: Lead the team to ensure a smooth and efficient store operation.
- Company: Join a vibrant food retail environment in Shrewsbury.
- Benefits: Competitive pay, flexible hours, and a supportive team culture.
- Other info: Great opportunity for career growth in a dynamic team.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 24000 - 30000 € per year.
Work Pattern:
- Week 1
- Monday: 06:00 - 14:00
- Tuesday: 06:00 - 14:00
- Wednesday: 06:00 - 14:00
- Friday: 06:00 - 14:00
- Saturday: 06:00 - 14:30
- Week 2
- Sunday: 09:30 - 18:00
- Monday: 12:00 - 20:00
- Tuesday: 12:00 - 20:00
- Thursday: 12:00 - 20:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
Shift Lead - Food - Shrewsbury employer: Marks and Spencer
As a Shift Lead at our Shrewsbury location, you will be part of a dynamic team that values collaboration and inclusivity, ensuring a vibrant work culture where every voice is heard. We offer competitive benefits, opportunities for personal and professional growth, and a commitment to maintaining a safe and welcoming environment for both employees and customers. Join us to make a meaningful impact in your community while developing your leadership skills in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the food industry. A personal recommendation can go a long way in landing that Shift Lead role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and operational tasks. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your passion for customer service! During interviews, share specific examples of how you've created a great team atmosphere or improved customer experiences in previous roles. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Shift Lead - Food - Shrewsbury
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight any experience you have in leading teams or coordinating resources. We want to see how you can inspire and motivate others, especially in a fast-paced environment like ours.
Be Specific About Your Experience:When detailing your previous roles, focus on specific tasks you've handled that relate to the Shift Lead position. Use examples that demonstrate your ability to manage operations and ensure a smooth workflow.
Emphasise Customer Service:Since great customer service is key for us, share any experiences where you’ve gone above and beyond for customers. This will show us that you understand the importance of creating a welcoming atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you understand the Shift Lead role thoroughly. Familiarise yourself with the responsibilities like leading the fill operation and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach colleagues and drive productivity. Prepare examples from your past experiences where you've successfully led a team or improved processes. This will demonstrate your capability to take charge and inspire others.
✨Emphasise Customer Service
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Highlighting your commitment to creating a great customer experience will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
