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- Tasks: Lead the team to ensure a smooth and efficient store operation.
- Company: Join a vibrant food retail environment in Newry.
- Benefits: Competitive pay, flexible hours, and a fun team atmosphere.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Summary
Team Support Manager
Working Pattern
- Week 1
- Mon 07:00-15:00
- Tues - 12:30-20:30
- Wed - 14:30 - 22:30
- Fri - 10:00-19:00
- Sat - 07:00-15:00
- Sun - 10:00 - 19:00
- Mon - 07:00 - 15:00
- Wed - 14:30 - 22:30
- Thurs - 10:00-19:00
- Fri - 07:00-15:00
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose of the Shift Lead role
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
Shift Lead - Food - Newry The Quays employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Food - Newry The Quays
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and looking the part shows you mean business.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Shift Lead - Food - Newry The Quays
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Shift Lead and how you can contribute to our team at The Quays.
Tailor Your CV: Make sure your CV is tailored to the Shift Lead position. Highlight any relevant experience in leading teams, managing operations, or providing excellent customer service. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Shift Lead role. Familiarise yourself with the responsibilities like leading the fill operation and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach colleagues and drive productivity. Prepare examples from your past experiences where you've successfully led a team or improved processes. This will demonstrate your capability to take charge and inspire others.
✨Emphasise Customer Service
Customer service is key in this role. Think of specific instances where you've provided excellent service or resolved customer issues. Highlighting these experiences will show that you can model great customer service, which is crucial for the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.