At a Glance
- Tasks: Lead the fill operation and ensure a ready-to-trade salesfloor.
- Company: Join Simply Food at Clapham South, a vibrant and inclusive team.
- Benefits: Competitive pay with an unsocial hours premium and great team atmosphere.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Perfect for those who thrive in a fast-paced environment and love teamwork.
- Qualifications: Must be 18+ with a passion for customer service and leadership.
The predicted salary is between 10.8 - 13.2 £ per hour.
Work Pattern:
- Monday 04:00-12:00
- Tuesday 04:00-12:00
- Wednesday 04:00-12:00
- Friday 04:00-12:00
- Saturday 04:00-12:00
- Sunday 13:00-21:00
- Monday 15:00-23:00
- Wednesday 15:00-23:00
- Thursday 15:00-23:00
- Friday 15:00-23:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity.
Shift Lead - Food - Clapham South Simply Food employer: Marks and Spencer
Marks and Spencer is an exceptional employer that fosters a culture of innovation and collaboration, particularly within the Corporate HR technology team. Employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Working in a dynamic location, you will have the opportunity to lead impactful projects that enhance the colleague experience throughout their journey with the company.
