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- Tasks: Lead the team to ensure a smooth operation and a welcoming store environment.
- Company: Join a well-known food retailer with a focus on teamwork and customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Enjoy a dynamic work environment with a supportive team culture.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Must be 18+, with leadership skills and a passion for customer service.
The predicted salary is between 24000 - 28000 £ per year.
Working Pattern:
- Week 1: Tues - 15:00-21:00
- Thurs - 15:00-21:00
- Fri - 15:00-21:00
- Sat - 15:00-21:00
- Week 2: Mon - 05:00-11:00
- Tues - 15:00-21:00
- Thurs - 15:00-21:00
- Sat - 15:00-21:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
Shift Lead - Food - Blandford Forum Simply Food employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Food - Blandford Forum Simply Food
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. It shows you care about the role and respect the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Shift Lead - Food - Blandford Forum Simply Food
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Shift Lead role shine through. We want to see why you're excited about leading a team and creating a fantastic shopping experience for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the job description. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead. Familiarise yourself with the key tasks like leading the fill operation and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved productivity. Highlight how you coached colleagues or created a positive atmosphere, as these are crucial for the role. Be ready to discuss how you would handle challenges on the shop floor.
✨Understand Health and Safety Regulations
Since compliance is key in this role, brush up on relevant health and safety legislation. Be prepared to discuss how you would ensure a safe working environment for your team and customers. This shows that you take safety seriously and are ready to lead by example.
✨Practice Customer Service Scenarios
As a Shift Lead, you'll need to model great customer service. Think of scenarios where you had to deal with difficult customers or improve the shopping experience. Practising these situations will help you articulate your approach during the interview, demonstrating your commitment to excellent service.