At a Glance
- Tasks: Lead a team to ensure smooth daily operations and top-notch customer service.
- Company: A leading retail company in Sheffield with a focus on excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be a key player in creating an amazing shopping experience for customers.
- Qualifications: Strong leadership skills and adaptability to changing demands.
- Other info: Join a dynamic team where your contributions truly matter.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in Sheffield seeks a Shift Lead responsible for managing daily operations and ensuring high standards of customer service. The ideal candidate will lead the team, coach colleagues, and ensure the store is always ready to trade.
Key responsibilities include:
- Directing the fill operation
- Maintaining a clean and safe environment
- Modeling excellent customer service values
Suitable candidates will have strong leadership skills and the ability to adapt to changing demands.
Shift Lead – Food Service & Store Readiness in Sheffield employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead – Food Service & Store Readiness in Sheffield
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or handled a tough situation. We want to hear about how you coached colleagues and maintained high standards, so be ready to share those experiences.
✨Tip Number 3
Be prepared to discuss how you handle change. The retail environment can be unpredictable, so think of times when you've adapted quickly to new demands. Show us that you can keep the store ready to trade no matter what!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Shift Lead – Food Service & Store Readiness in Sheffield
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that to our store.
Emphasise Customer Service: Since customer service is key for this role, share specific examples of how you've provided excellent service. We love candidates who can demonstrate their commitment to keeping customers happy!
Be Adaptable: The retail environment can change quickly, so let us know how you've adapted to new challenges in previous roles. We appreciate candidates who can think on their feet and adjust as needed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Shift Lead position!
How to prepare for a job interview at Marks and Spencer
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being a Shift Lead.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Highlight how you coached colleagues and maintained high standards, as this aligns perfectly with the role's requirements.
✨Demonstrate Customer Service Excellence
Be ready to discuss specific instances where you modelled excellent customer service. Think about how you handled difficult situations or went above and beyond for customers, as this is crucial for the Shift Lead position.
✨Adaptability is Key
Since the job requires adapting to changing demands, prepare to discuss how you've successfully navigated change in previous roles. Share stories that illustrate your flexibility and problem-solving skills in a fast-paced environment.