Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure smooth operations during late-night shifts.
- Company: Join Marks & Spencer, a leader in the retail industry.
- Benefits: Earn a competitive wage with an extra £3.00 p/h for unsociable hours.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Strong customer service skills and ability to manage a team effectively.
- Other info: Inclusive workplace with opportunities for growth and flexible working options.
The predicted salary is between 13 - 16 £ per hour.
Work Pattern:
- Sunday: 21:00-07:00
- Monday: 21:00-07:00
- Friday: 20:30-07:00
- Saturday: 20:30-07:00
Under 18 disclaimer: This job role involves working late nights and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Job Description Key Accountabilities:
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Key Capabilities:
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and acts upon feedback, asking for this regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
Everyone's Welcome: M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Shift Lead - Food - Meadowhall in Sheffield employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Food - Meadowhall in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills match the job description, especially around customer service and teamwork, as these are key for the Shift Lead role.
✨Tip Number 3
Dress to impress! Even if it’s a late-night shift, make sure you look smart and professional for your interview. It shows you care about the opportunity and are ready to represent M&S well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Shift Lead - Food - Meadowhall in Sheffield
Some tips for your application 🫡
Show Your Passion for Customer Service: When you're writing your application, let us know how much you love delivering great customer service. Share any experiences where you've gone the extra mile to help someone out – it really makes a difference!
Be Specific About Your Skills: We want to see how your skills match up with what we're looking for. Use examples from your past work or studies that highlight your attention to detail, communication skills, and ability to adapt to changing situations.
Keep It Professional but Personal: While we love a friendly tone, remember to keep it professional too. Let your personality shine through, but make sure your application is clear and well-structured. A good balance will catch our eye!
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, you'll find all the info you need about the role and our company there.
How to prepare for a job interview at Marks and Spencer
✨Know Your Shift Patterns
Make sure you’re familiar with the specific shift patterns mentioned in the job description. Being able to discuss your availability and how you can manage those late-night shifts will show that you're serious about the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role requires high levels of customer interaction, so showcasing your ability to handle various situations will be key.
✨Show Your Team Spirit
This position is all about teamwork. Think of instances where you’ve successfully collaborated with others or led a team. Highlighting your ability to create a positive atmosphere will resonate well with the interviewers.
✨Be Ready for Operational Questions
Expect questions about operational tasks and how you would handle them. Brush up on your knowledge of store operations and be prepared to discuss how you would ensure efficiency and safety during your shifts.