At a Glance
- Tasks: Lead the team in delivering a top-notch shopping experience and ensure the store is ready to trade.
- Company: Join a well-known food retailer with a focus on teamwork and customer service.
- Benefits: Competitive pay, extra £3.00 per hour for night shifts, and a supportive work environment.
- Other info: Great opportunity for career growth in a vibrant retail setting.
- Why this job: Be a key player in creating a welcoming store atmosphere and leading a dynamic team.
- Qualifications: Must be 18 or older; leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
Work Pattern:
- Sunday 10:00-18:00
- Monday 04:00-12:00
- Tuesday 04:00-12:00
- Saturday 13:30-21:30
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Responsibilities:
- Lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Shift Lead - Food - Eccleshall Road Sheffield Simply Food employer: Marks and Spencer
At Simply Food on Eccleshall Road, Sheffield, we pride ourselves on being an excellent employer that fosters a supportive and inclusive work culture. Our team members enjoy competitive pay, including additional hourly rates for night shifts, and have ample opportunities for personal and professional growth through coaching and development. Join us to be part of a dynamic team that values collaboration and customer service excellence in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food - Eccleshall Road Sheffield Simply Food
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions count, so show them you mean business!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Shift Lead - Food - Eccleshall Road Sheffield Simply Food
Some tips for your application 🫡
Show Your Leadership Skills:As a Shift Lead, we want to see how you can take charge! Highlight any previous experience where you've led a team or coordinated tasks. Share specific examples that demonstrate your ability to motivate and support your colleagues.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your answers are easy to read and get straight to the point. Avoid fluff and focus on what makes you a great fit for the role.
Tailor Your Application:Make sure to customise your application to match the job description. Use keywords from the listing, like 'operational responsibility' and 'customer service', to show us you understand what we're looking for and how you can contribute.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks and Spencer
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead at Simply Food. Familiarise yourself with the key tasks like leading the fill operation and coordinating resources. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll be expected to coach colleagues and drive productivity. Prepare examples from your past experiences where you've successfully led a team or improved processes. This will demonstrate your capability to take charge and inspire others.
✨Emphasise Customer Service
Customer service is crucial in this role. Think of specific instances where you've provided excellent service or resolved customer issues. Highlighting these experiences will show that you can model great customer service as expected by the company.
✨Be Ready for Operational Questions
Expect questions about operational tasks like cash handling and store opening procedures. Brush up on relevant health and safety legislation and be prepared to discuss how you would ensure a clean and safe environment for both customers and colleagues.
