At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in a fast-paced food environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a supportive team atmosphere.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18+, resilient, and ready to thrive under pressure.
The predicted salary is between 12 - 15 £ per hour.
All the details:
- Week 1
- Monday 04:00-08:00
- Thursday 04:00-08:00
- Friday 04:00-08:00
- Saturday 04:00-08:00
- Week 2
- Sunday 07:00-11:00
- Monday 04:00-08:00
- Wednesday 04:00-08:00
- Friday 04:00-08:00
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Ecclesall Rd Sheffield Simply Food employer: Marks and Spencer
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values resilience and teamwork. Our Customer Assistants enjoy competitive pay, including an unsocial hours premium, and the chance to thrive in a fast-paced environment while receiving ongoing training and growth opportunities. Located in Sheffield, our store fosters a supportive atmosphere where colleagues can develop their skills and contribute to delivering outstanding service to our valued customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Ecclesall Rd Sheffield Simply Food
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show your adaptability! Highlight any past experiences where you've had to switch tasks quickly or work in different areas. We love team players who can roll with the punches and keep things running smoothly.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like the Sparks App and other in-store devices. We’re looking for tech-savvy individuals who can enhance the shopping experience for our customers.
We think you need these skills to ace Customer Assistant - Food - Ecclesall Rd Sheffield Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that show your enthusiasm for great customer service and food knowledge. We want to see that spark!
Highlight Your Team Spirit:Being a team player is key in this role. Make sure to mention any past experiences where you worked well with others, especially in high-pressure situations. We’re all about supporting each other, so show us how you can contribute to our positive environment!
Be Flexible and Adaptable:Flexibility is crucial in retail, so don’t forget to mention your ability to adapt to changing demands. Share examples of how you've handled unexpected challenges or shifts in your previous roles. We love candidates who can roll with the punches!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the M&S family. So, what are you waiting for? Get your application in!
How to prepare for a job interview at Marks and Spencer
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Understand their unique selling points and be ready to discuss your favourites. This shows your passion for the brand and helps you connect with the interviewer.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will highlight your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to talk about your experiences working in a team. Share specific instances where you supported colleagues or contributed to a positive work environment. This will demonstrate that you're a great fit for their high-energy culture.
✨Be Ready for Flexibility
Since the role requires adaptability, think of examples where you've successfully adjusted to changing circumstances. Whether it’s taking on different tasks or working varied hours, showing your flexibility will impress the interviewer and align with their expectations.
