All the details Location Can be based at Salford Quays or Paddington office Summary The Service Configuration Manager plays a critical role within the Service Management organisation, responsible for governing and maturing the Service Configuration Management practice across the D retail experience is advantageous. Deep expertise in CMDB governance, configuration data management, service modelling, service mapping and dependency relationships. Strong technical understanding of infrastructure, cloud, applications, middleware, networks, discovery technologies, automated data collection, APIs and system integrations. Experience with ITSM, CMDB and discovery platforms, such as BMC Helix and ServiceNow, alongside strong data governance, risk, compliance, reporting and continual-improvement capability. Excellent leadership, communication and stakeholder-management skills, with the ability to influence senior stakeholders, define KPIs and drive organisational adoption. What's in it for you? Working at M
Service Configuration Manager employer: Marks and Spencer
Marks and Spencer is an exceptional employer, offering a dynamic work culture in the heart of London that fosters collaboration and innovation. As a Technical Programme Manager, you will have access to extensive employee growth opportunities, competitive benefits, and the chance to make a meaningful impact on customer experiences through cutting-edge technology and loyalty initiatives.
